Help with energy bill

harvey654321

Hi all, I would really appreciate some help. I'm with a variable tariff for gas and elec, statement says £2100 a year, fixed are all more expensive right now, I pay £165 a month direct debit. Readings last submitted on 17.02.2022, account was approx -£500 in debit then. Submitted updated readings today and account has jumped to £2002 in debit?! Not sure what or why this is? Is this a reflection of the annual estimate, it cannot be actual usage, could I have submitted incorrect elec readings? It did say your readings seem too low, double check them before submitting etc. Thank you 

Verdigris

Can you post a photo of the meters and say what you think the reading are? Then somebody can check if you are reading it correctly.

Robin9

Some meters can be very difficult to read - on modern ones watch out for the decimal point ; does yours have a small keypad ? Old ones with clock dials that go in opposite directions.