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British Gas Price Cap
I was on a fix until the 28th Feb, I then moved over to the standard variable as per Martins advice. Looking at my account today I can see they are charging me the April price cap and not the March price cap. I got in touch with BG on their live chat and was informed that this was correct and in April my rates will rise again. How is the possible? I thought the cap was there for a reason? I have no idea what to do now.
Rates as follows:
Gas
Unit - 7.367
Standing charge - 27.865
Elec
Unit - 27.220
Standing Charge - 48.127
Rates as follows:
Gas
Unit - 7.367
Standing charge - 27.865
Elec
Unit - 27.220
Standing Charge - 48.127
0
Comments
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They are quoting the new rates for April on their website but you won't be charged them until April. They probably didn't understand you.0
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Surely this is misinformation then? And if that’s the case I’ve got to wait until August to confirm if they have charged me correctly or not? 😞Janie2008 said:They are quoting the new rates for April on their website but you won't be charged them until April. They probably didn't understand you.0 -
There is usually a note on the page somewhere explaining that this is the rate from April 1st.CallMeCC said:
Surely this is misinformation then? And if that’s the case I’ve got to wait until August to confirm if they have charged me correctly or not? 😞Janie2008 said:They are quoting the new rates for April on their website but you won't be charged them until April. They probably didn't understand you.
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The cynic in me wonders how many people are being panicked and driven onto even more expensive fixes by seeing these rates and thinking they will see a further increase in a month...🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
Balance as at 31/08/25 = £ 95,450.00
£100k barrier broken 1/4/25SOA CALCULATOR (for DFW newbies): SOA Calculatorshe/her0 -
There are no available fixes on their website to compare anything too.EssexHebridean said:The cynic in me wonders how many people are being panicked and driven onto even more expensive fixes by seeing these rates and thinking they will see a further increase in a month...0 -
There are fixes available with other suppliers though.CallMeCC said:
There are no available fixes on their website to compare anything too.EssexHebridean said:The cynic in me wonders how many people are being panicked and driven onto even more expensive fixes by seeing these rates and thinking they will see a further increase in a month...
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