How long does a new application for PIP generally take to process?
in Disability money matters
5 replies 386 views
My wife, who was recently diagnosed with arthritis, submitted her application in December and we still haven't heard either way.
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Paper-based assessments (where they don't make an appointment to see/talk to the claimant in-depth) do sometimes happen but are rare. Again, it can take months to hear about that as well.
Have you/your wife read up on the descriptors and how it's all assessed? It is not uncommon for people to be given no award at first even if they really qualify for the highest rates. Ideally you need to know what descriptors your wife should score so that you know whether to challenge the decision whenever it's made (unless she's awarded enhanced for both components, in which case there is no higher award she could be given), whether that's through understanding it yourselves or based on accredited advice e.g. from the CAB.
Some links for reading if you don't already know how it's assessed:
https://www.citizensadvice.org.uk/benefits/sick-or-disabled-people-and-carers/pip/help-with-your-claim/how-decisions-are-made/ - a good overview, and be sure to read the PDFs linked
https://www.citizensadvice.org.uk/benefits/sick-or-disabled-people-and-carers/pip/help-with-your-claim/fill-in-form-pip/ - in case there are things you/she maybe didn't think about when filling in the form, and want to bring up in the assessment
https://www.gov.uk/government/publications/personal-independence-payment-assessment-guide-for-assessment-providers/pip-assessment-guide-part-2-the-assessment-criteria - a long read but a fairly thorough explanation of all the aspects