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What kinds of trackable delivery are supprotde by paypal

pug_in_a_bed
pug_in_a_bed Posts: 1,975 Forumite
in Ebay, auctions, car boot sales, post & parcels
In the situation where a buyer disputes with a seller through paypal, and a seller must provide a traceable delivery number, is for instance, royal mail recorded ok?


never mind, i justfound it! but i couldn't delete my post

Comments

  • kamasooty
    kamasooty Posts: 119 Forumite
    could you let me know what service to use. i had a case of selling something on ebay 3 months ago and the buyer said it never arrived. Hadnt sent it recorded but had proof of postage with weight and his adress. paypal decided he was right and took the money out my account. will now never send anything unless it can be tracked.
  • soolin
    soolin Posts: 75,056 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    kamasooty wrote:
    could you let me know what service to use. i had a case of selling something on ebay 3 months ago and the buyer said it never arrived. Hadnt sent it recorded but had proof of postage with weight and his adress. paypal decided he was right and took the money out my account. will now never send anything unless it can be tracked.

    Signed proof of delivery is required not proof of postage, so a COP is not enough.

    However, the COP would have been enough for you to reclaim your costs from the PO to enable you to repay the buyer without then having to go through the chargeback process.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Tojo_Ralph
    Tojo_Ralph Posts: 8,373 Forumite
    1,000 Posts Combo Breaker
    soolin wrote:
    Signed proof of delivery is required not proof of postage, so a COP is not enough.

    However, the COP would have been enough for you to reclaim your costs from the PO to enable you to repay the buyer without then having to go through the chargeback process.

    Soo

    ....... That is of course assuming that costs, (being the total value of the goods etc), amount to £28 or less. :)
    The MSE Dictionary
    Loophole - A word used to entice people to read clearly written Terms and Conditions.
    Rip Off - Clearly written Terms and Conditions.
    Terms and Conditions - Otherwise known as a loophole or a rip off.
  • robowen
    robowen Posts: 3,042 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Tojo_Ralph wrote:
    ....... That is of course assuming that costs, (being the total value of the goods etc), amount to £28 or less. :)


    It's £30 now I think ! After the latest price charges from the royal grabbers, insurance cover went up too !

    rob

    .
    If only everything in life was as reliable...AS ME !!
    robowen 5/6/2005©

    ''Never take an idiot anywhere with you. You'll always find one when you get there.''
  • Tojo_Ralph
    Tojo_Ralph Posts: 8,373 Forumite
    1,000 Posts Combo Breaker
    robowen wrote:
    It's £30 now I think ! After the latest price charges from the royal grabbers, insurance cover went up too !
    rob.

    You are of course correct, and having been caught out just after the hike, I should have remembered. :)
    The MSE Dictionary
    Loophole - A word used to entice people to read clearly written Terms and Conditions.
    Rip Off - Clearly written Terms and Conditions.
    Terms and Conditions - Otherwise known as a loophole or a rip off.
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