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Downloading a printer driver in Windows S mode

I need to connect my new laptop to my existing printer.  The laptop comes with windows S mode, and apparently I need to download software from the play store in order to connect to the printer.  The play store says that the two options available are already installed on the laptop, so why can't I connect to the printer?

Bizarrely, I can connect to the scan option on the printer and have managed to complete a scan.  
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Comments

  • 400ixl
    400ixl Posts: 4,482 Forumite
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    Do you need it to be in S mode. Most can be converted to full Windows mode for free if you want it to be.
  • Yazmina
    Yazmina Posts: 310 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Oh right, S  mode seems to be a useful free anti malware protection.  It says if I come out of it, I can't get back in.
  • debitcardmayhem
    debitcardmayhem Posts: 13,465 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Why would you want S mode , normal has it's own (same) anti-virus , all it does it cripple the user who wants something not in the play store. Ohh and tell us what the printer make and model number
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    It is correct that it is a one way switch.

    You can get the same protection by creating a new user who is not an admin that you use day to day and just use the admin login for when you need to do privileged activities. It will prompt for permission when required.
  • Yazmina
    Yazmina Posts: 310 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    The printer is a canon mx510 series.
  • Yazmina
    Yazmina Posts: 310 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    400ixl said:
    It is correct that it is a one way switch.

    You can get the same protection by creating a new user who is not an admin that you use day to day and just use the admin login for when you need to do privileged activities. It will prompt for permission when required.
    Er, I'm not using it as an admin.  Just a normal login.  Do you mean I need two separate profiles?

  • debitcardmayhem
    debitcardmayhem Posts: 13,465 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Yazmina said:
    400ixl said:
    It is correct that it is a one way switch.

    You can get the same protection by creating a new user who is not an admin that you use day to day and just use the admin login for when you need to do privileged activities. It will prompt for permission when required.
    Er, I'm not using it as an admin.  Just a normal login.  Do you mean I need two separate profiles?

    I think they mean in normal windows not S mode

    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • Yazmina
    Yazmina Posts: 310 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Right, so the only thing to do is come out of S mode and get normal antivirus? 
  • Don't get hung up on the S-mode thing. If you need software from the Microsoft Store (not the Play Store, that's Android stuff) then you can download and run it. What message are you getting when you try to print? Are you connecting wired or wirelessly?What does the manual say you need to do to set up for windows?
  • Yazmina
    Yazmina Posts: 310 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    It says printer driver not installed, then directs me to the play store, but the options available in the play store are already installed. 

    Which manual, the one for the laptop or the printer?   The printer is old so I'd have to see if there's a manual online. 
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