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Loveholidays

Hello, I booked a holiday with loveholidays in sep2021 but still not received my booking information. I've tried various telephone numbers but it always says to put in the booking number which I don't have. Can anyone help please help me i cant even find an email address for them I'm due to go away on the 12th May to icmiler turkey through loveholidays. plz help with any information. Thank you nalcolm

Comments

  • Westin
    Westin Posts: 6,412 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Did you receive any correspondence from Love Holidays post booking? 
  • hollie.weimeraner
    hollie.weimeraner Posts: 2,155 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 1 March 2022 at 2:17PM
    Customer service 01234 975975?

    https://www.loveholidays.com/faq/questions/how-can-i-make-a-complaint/

    Did you check your junk folder at the time?
  • Hello, yes I've checked all of my folders. Every time I go online it asks for a booking reference number which I don't have and didn't get i. Tryi g to find an email address but no luck as yet
  • I've never received any correspondence from loveholidays? 
  • marcia_
    marcia_ Posts: 3,827 Forumite
    Seventh Anniversary 1,000 Posts Photogenic Name Dropper
    I've never received any correspondence from loveholidays? 
     You didn't get a confirmation email after booking? 

     Did you actually book it if not. Check your card statements 
  • Caz3121
    Caz3121 Posts: 15,887 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 1 March 2022 at 2:55PM
    is it possible you may have had a typo in your email address?
    when booking online, I usually jot down or take a screenshot/photo of the reference number that appears on the screen (or keep the tab open) until email confirmation of the same is received
    Is there any reference on your card statement?
  • Archergirl
    Archergirl Posts: 1,882 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Check you cc statement for September, maybe it didn't go through.
  • Westin
    Westin Posts: 6,412 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 1 March 2022 at 4:22PM
    The credit card statement and corresponding charge line from Love Holidays may also contain the booking reference number.

    or - follow the information kindly provided by @hollie.weimeraner
  • Thank you westlin. I definitely know that the money was sent too them as ive contacted the credit card company and they confirmed this too me I'll have another look. Cheers too everyone else for your responce
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