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Computerquote

I received a letter last March explaining computerquote would not deliver home insurance anymore so I took out a different policy, however I’ve just seen I have continued to have a direct debit go out in their name. I’ve no further correspondence from either them or A plan insurance who took over some policies (but my belief was not mine)
can anyone help? And can I get this money back?
thanks
kara 
February 2022

Mortgage £152523 13 years 10 months remaining
Spanish Mortgage £17692 8 years 9 months remaining

Comments

  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Contact them and discuss, in particular offer to show you took out insurance elsewhere based on their correspondence 
  • Thank you. The issue I’m having is finding out how to contact them. Website not working, phone number rings out, Twitter doesn’t seem active, Facebook page gone.
    not sure where else to try 
    February 2022

    Mortgage £152523 13 years 10 months remaining
    Spanish Mortgage £17692 8 years 9 months remaining
  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Is this the same number? https://www.aplan.co.uk/ciq
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