Chargeback help

Flamingogran4

Hi everyone. Hope this is the right place! 

In November 2020 I paid £100 to buy my son vouchers for a car driving experience. Not long after we had the lockdown so it was postponed. Once everything was up and running again, I got in touch with the company to arrange dates for my son to use his voucher. Despite several emails and phone calls I couldn’t get in touch with the firm. I them got an email from them to say that they had gone into liquidation. I did a chargeback from my credit card. However, they have informed me that A) it is to late to make a claim!!!! And they wouldn’t anyway as I paid via PayPal using my credit card (which I’ve only just found out that you’re NOT covered under section 75) Any ideas how I can get my money back please? Thanks in advance ☺️

[Deleted User]

You can't, as there is no one left to claim against. 

lisyloo

You can put in a claim to the administrators, but as the tax man, administrators and employees are “preferential creditors” I.e. get paid first, then you’re unlikely to get anything.

use credit card in future if you can.
if you can’t then try cash not a voucher. 

born_again

Deleted_User said:

You can't, as there is no one left to claim against. 

Makes not difference. Any refunds come from co's merchant bank.

Biggest issue is that a Voucher was bought & received. Which is just what was paid for. So no chargeback right there.

So the question is who supplied the voucher?


>>use credit card in future if you can.<< Op did. But due to paying via PayPal S75 has gone out of the window. Even if Op had paid direct. If they got the voucher then that is what they paid for.

[Deleted User]

born_again said:

Deleted_User said:

You can't, as there is no one left to claim against. 

Makes not difference. Any refunds come from co's merchant bank.

It doesn't matter. There's no chargeback right so they can't claim from the merchant bank.

Small claims would have been the only chance, but there's no one left to claim against.