Bank wont accept my cheque, name on cheque differs to account name

paul2louise

Long story short, I have received a cheque from Shell energy after they took over Green energy. I am no longer with shell or green as Octopus have taken over. I got a cheque refund for money they owed me. However my bank account name is slightly different to name on the energy account. My bank are refusing to take the cheque as they say Payee doesnt match the account. Shell say they are unable to help with any queries i have or Greens administrator might be able to help. I am a bit stuck. I use my middle name on everything but my bank account is in first and middle names and they wont accept the cheque as a middle name

flo22

I too use my middle name and my bank account has my preferred name set.  Have you tried to pay the cheque in only at a branch?  Maybe pay in in on the App?

Thrugelmir

Bring your bank account into line with the name you actually use everyday. . 

paul2louise

flo22 said:

I too use my middle name and my bank account has my preferred name set.  Have you tried to pay the cheque in only at a branch?  Maybe pay in in on the App?

i used the app and it got accepted and then rejected. We dont have a bank as such just a mobile van that comes fortnightly. They closed all the branches nearby. Nearest main bank is 15 miles away.

flo22

did you call the bank and explain?

anotheruser

Thrugelmir said:

Bring your bank account into line with the name you actually use everyday. . 

This.
Not sure why people seem to make their lives complicated.

p00hsticks

anotheruser said:

Thrugelmir said:

Bring your bank account into line with the name you actually use everyday. . 

This.
Not sure why people seem to make their lives complicated.

Sometimes (as happened with a relative of mine) it's the parents fault that life is complicated in this way, by deciding to name their child A B (perhaps because A is their own name)  but bringing them up to be referred to as B. There are then always documents (driving licence, passport ? that need to reflect the name as formally given on the birth certificate, whislt other items wil lbe in the everyday name. It's not always then straightforward for the child to untangle.

Thrugelmir

p00hsticks said:

anotheruser said:

Thrugelmir said:

Bring your bank account into line with the name you actually use everyday. . 

This.
Not sure why people seem to make their lives complicated.

Sometimes (as happened with a relative of mine) it's the parents fault that life is complicated in this way, by deciding to name their child A B (perhaps because A is their own name)  but bringing them up to be referred to as B. There are then always documents (driving licence, passport ? that need to reflect the name as formally given on the birth certificate, whislt other items wil lbe in the everyday name. It's not always then straightforward for the child to untangle.

The OP has a bank account in the name of X but uses the name Y on a utility account. Where do the actions of a parent come into this? As far as the bank is concerned X and Y could be totally different people. 

cx6

I know of at least 3 people in my circle of friends / aquaintances who are called eg A B Smith and have been called / known by B since birth

I assume their bank accounts are in the names of A B Smith as that is what is on their birth cert / passport / driving licence needed to open their bank accounts.

I can imagine them receiving cheques on the name of B Smith

Maybe change bank?


https://www.google.co.uk/amp/s/www.thisismoney.co.uk/money/saving/article-7449427/amp/Five-six-High-Street-banks-allow-customers-bank-cheques-middle-names.html

unforeseen

I've never had that problem. I have a joint account with the missus. It is named 'A + Mrs B Smith' 
We have successfully paid checks in as A Smith, B Smith, Mr & Mrs Smith, Albert Smith, Bertha Smith, Mr Smith, Mrs Smith. 

EarthBoy

In the past I've paid cheques into my Nationwide account when they've just been made out to my middle name.

I haven't received any cheques for several years now, so I can't confirm whether it would still work.