Definition of Back Billing

OBIWAN

Hello everyone, I was wondering if I could ask for advice regarding my electricity supplier.
They regularly send me estimated bills and havent had a meter reading since 2016.  We've had a dispute for about 2 years because they keep asking me to have a prepayment meter but there is nowhere suitable for it to be fitted (this was confirmed by their rep that visited, but ignored by the supplier).
Theyve just asked me for a meter reading and plan to send me a revised, accurate bill.  Does this constitute back billing?

thanks for any replies.

Verdigris

Why haven't you been submitting meter readings?

OBIWAN

Nobody ever knocked at my door to check the meter readings.

victor2

OBIWAN said:

Hello everyone, I was wondering if I could ask for advice regarding my electricity supplier.
They regularly send me estimated bills and havent had a meter reading since 2016.  We've had a dispute for about 2 years because they keep asking me to have a prepayment meter but there is nowhere suitable for it to be fitted (this was confirmed by their rep that visited, but ignored by the supplier).
Theyve just asked me for a meter reading and plan to send me a revised, accurate bill.  Does this constitute back billing?

thanks for any replies.

It's not back-billing. It will be an accurate bill after years of estimates because you didn't give them readings presumably.

Did you ever try to give them a meter reading?

[Deleted User]

OBIWAN said:

Nobody ever knocked at my door to check the meter readings.

Suppliers no longer have to read meters. This requirement was dropped some years ago.

Curiousgirl1

Why didn’t you give your own readings? If billing code was applied just because estimated bills were sent over a few years, everyone who’s meters were indoors would be at it. It works both ways, energy company has a responsibility to try to get readings, if they cant’t they should send letters/messages that customers should respond to or when they see the bill is estimated, read the meter themselves 

Ectophile

Ofgem says of the back billing rules - "They may not apply if you have behaved obstructively or unreasonably, preventing accurate billing."