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Money Savings Expert £25 promotion for Raisin

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Seeing the link through MSE to open a Raisin account my wife and I both opened accounts but nothing showed regarding the £25 promotion. On phoning Raisin received an apology and was told it would be credited manually. A few weeks on and nothing. Raisin don't reply to emails. Anyone else having this problem?

Comments

  • MSE_James
    MSE_James Posts: 1,684 Community Admin
    1,000 Posts Fourth Anniversary Cashback Cashier Newshound!
    Hi @bemused77

    Sorry to hear this. Please contact us at voucherhelp@moneysavingexpert.com (including your full name and the email address you signed up with) and our team will try to help you. 
    Official MSE Forum Team member.
    Please report all problem posts to forumteam@moneysavingexpert.com
  • I have just opened a raisin account using mse25 code, I was led to believe it was for a £50 bonus according to mse website but raisin have told me its only £25...who is correct
  • HampshireH
    HampshireH Posts: 4,934 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    edited 30 May 2022 at 5:10PM
    malones1 said:
    I have just opened a raisin account using mse25 code, I was led to believe it was for a £50 bonus according to mse website but raisin have told me its only £25...who is correct
    Probably should be on its own thread. But have you deposited the £10k and sent the email?

    MSE from may 25 has the above but worded differently but explains 25 cashback for the initial deposit and a further 25 for emailing them.

    I imagine the ts and C's state a timescale for them to pay cash back


  • I opened an account with Raisin on the morning of 5th September 2022 using the code MSE25 and was led to believe I would receive £25 and £30
    Up to now (23rd September) I have only received £25 partner bonus from Raisin instead of the £30 stated. does anyone know when I should receive the £25 from MSE please?
  • I can now reveal that I received the full £55 into my Raisin account on the 23rd September. I thought the £25 was coming from MSE and would go into my nominated account and not my Raisin account, but apparently not.
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