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Advice please Curve refund
Marco84
Posts: 483 Forumite
in Credit cards
I cancelled a pre order at Samsung on the 13th. I used Samsung pay+ Curve for the first time to get the 5% cashback for Samsung purchases.
The money still got taken out, I contacted Samsung on Wednesday they said the refund will take 3 to 5 business days, I will get it by Frisay. Still nothing today the 5th day so I phoned up Samsung and they said they issued it their end.
It's not showing on curve and my credit card is still showing the balance (£900+) linked to curve. I tried contacting curve but their support is dire on the online chat, a seemly copy paste reply that wasn't helpful and nothing since to further messages.
The money still got taken out, I contacted Samsung on Wednesday they said the refund will take 3 to 5 business days, I will get it by Frisay. Still nothing today the 5th day so I phoned up Samsung and they said they issued it their end.
It's not showing on curve and my credit card is still showing the balance (£900+) linked to curve. I tried contacting curve but their support is dire on the online chat, a seemly copy paste reply that wasn't helpful and nothing since to further messages.
0
Comments
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Give it a few more days. 3-5 days is optimistic.0
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