We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 <b>Have you signed up to the Forum's <a href="https://forums.moneysavingexpert.com/discussion/6612556/new-feature-get-sent-trending-forum-threads-by-email?utm_source=banner">new Email Digest</a> yet? </b>Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Advice please Curve refund
Marco84
Posts: 483
Forumite
in Credit cards
I cancelled a pre order at Samsung on the 13th. I used Samsung pay+ Curve for the first time to get the 5% cashback for Samsung purchases.
The money still got taken out, I contacted Samsung on Wednesday they said the refund will take 3 to 5 business days, I will get it by Frisay. Still nothing today the 5th day so I phoned up Samsung and they said they issued it their end.
It's not showing on curve and my credit card is still showing the balance (£900+) linked to curve. I tried contacting curve but their support is dire on the online chat, a seemly copy paste reply that wasn't helpful and nothing since to further messages.
The money still got taken out, I contacted Samsung on Wednesday they said the refund will take 3 to 5 business days, I will get it by Frisay. Still nothing today the 5th day so I phoned up Samsung and they said they issued it their end.
It's not showing on curve and my credit card is still showing the balance (£900+) linked to curve. I tried contacting curve but their support is dire on the online chat, a seemly copy paste reply that wasn't helpful and nothing since to further messages.
0
Comments
-
Give it a few more days. 3-5 days is optimistic.0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 355.8K Banking & Borrowing
- 254.9K Reduce Debt & Boost Income
- 456.2K Spending & Discounts
- 248.3K Work, Benefits & Business
- 605.9K Mortgages, Homes & Bills
- 179K Life & Family
- 263.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.7K Read-Only Boards