We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Last minute.com charge discrepancy
Options
Jom1973
Posts: 1 Newbie
Hi there,
I am after some advice having recently read lots and lots of bad reviews for last minute.com I find myself in a discrepancy with my booking.
I had booked a short 3 day break for myself and mum including flights hotel and what I believed to be transfers for £397.00, the confirmation I received from Last minute.com was for the hotel and flights with the total cost £360.00 I queried this and they were adamant they had only charged £360.00 and I did not book transfers. They told me to send evidence that they had charged me more I have sent the evidence although believe this money is lost and not accounted for and no transferred added ( which are £18.00 each return - around the additional money they charged us). Any advice on how to proceed would be greatly appreciated. It’s the principle of charging additional yet saying they didn’t that I most annoyed about.
I am after some advice having recently read lots and lots of bad reviews for last minute.com I find myself in a discrepancy with my booking.
I had booked a short 3 day break for myself and mum including flights hotel and what I believed to be transfers for £397.00, the confirmation I received from Last minute.com was for the hotel and flights with the total cost £360.00 I queried this and they were adamant they had only charged £360.00 and I did not book transfers. They told me to send evidence that they had charged me more I have sent the evidence although believe this money is lost and not accounted for and no transferred added ( which are £18.00 each return - around the additional money they charged us). Any advice on how to proceed would be greatly appreciated. It’s the principle of charging additional yet saying they didn’t that I most annoyed about.
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.9K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.9K Work, Benefits & Business
- 598.7K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards