MSE News: Energy suppliers to be forced to make all tariffs available to new and existing customers

Ultrasonic

Verdigris said:

This will radically change the "standard advice".

Will it? What 'standard advice' did you have in mind and how do you see this changing?

wild666

bagand96 said:

I assume by "all" they mean "all open" tariffs?  And not legacy tariffs that are closed to new sign ups?  Just sounds a little confusing given that providers have to list all of their tariffs on their websites for customers to reference, but the majority of them won't be "open" for sign ups.  

If it's listed on their site then the person should be able to sign up to the tariff for however long is left on the tariff. If it's not available then it really shouldn't be displayed on their site, even if the tariff has a while to run. If there is a cut off date for new sign ups then this should be clearly displayed on the tariff info.

MWT

wild666 said:

If it's listed on their site then the person should be able to sign up to the tariff for however long is left on the tariff. If it's not available then it really shouldn't be displayed on their site, even if the tariff has a while to run. If there is a cut off date for new sign ups then this should be clearly displayed on the tariff info.

There is still a need to display closed tariffs so those on them can check the details, but I do agree that they should be clearly identified as 'closed'.

Some do it better than others for sure, for example, Octopus clearly separate current and historical tariffs, British Gas do not...