We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Advice on long-term broken meter reading refund?

2»

Comments

  • QrizB said:
    anews said:
    what sort of heating do you have? Could it be the landlord/ previous owners changed the heating system & had the night rate disconnected?
    It's electric radiators, but there was no mention of any day/night rate weirdness on the very thorough check-in report we got from the landord, so who knows!
    The bad news is, if you've got electric radiators (rather than storage heaters) the savings you might get from having a working E7 meter are limited.
    Gerry1 said:
    Surely if it's a E7 meter each register will still record usage correctly at the relevant times?  Even with all the heating on the 24h circuits there will still be some overnight usage to record, including the 24h stuff such as the fridge, freezer, router as well as normal elective use if going to bed after the start of E7 or getting up before it ends.
    If people switch away from an E7 tariff then they usually ask the supplier to bill both rates at the single rate (some such as Bulb will refuse) or they get a single rate meter instead.
    Not necessarily. It has been known for landlords/agents to have the storage heaters removed & panel heaters installed & their electrician disconnects the low rate as they reckon it’s not needed. Shouldn’t do it but they do. If the low is disconnected, nothing clocks up on it.
    Even with nothing connected to the switched E7 supply, all the electricity used on the 24h supply during E7 hours should still be registering on the E7 meter. It might not be much, maybe 1kWh/day, but there should be *something*.
    Not sure how when it’s totally disconnected   It’s only in my experience, if you know better then fine 
  • QrizB
    QrizB Posts: 20,045 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    edited 17 February 2022 at 8:24PM
    Not sure how when it’s totally disconnected   It’s only in my experience, if you know better then fine 
    That's fine then.

    Appliances such as night storage heaters and hot water boilers are often on a separate circuit which is only switched on only when the night rate is activated, however any electrical appliance on an ordinary circuit during this period also runs at the lower rate of billing. Some appliances such as dishwashers and washing machines include timers to allow them to be set to run during times when the night rate is active, but are connected to a normal circuit.

    In newer houses, a digital meter automatically switches to record both ranges.

    (My bold.)
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • Sounds like your not on storage heaters but a wet electric system or plug ins is that right these will be very expensive to run and not much benefitted from being on e7 do you have an immersion? Or an electric boiler, in order to benefit on e7 a certain percentage would have to be used at night as the day rate is higher. How can they refill if your e7 meter is not working nor smart ? 
  • Gerry1
    Gerry1 Posts: 10,852 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 17 February 2022 at 8:58PM
    Gerry1 said:
    anews said:
    what sort of heating do you have? Could it be the landlord/ previous owners changed the heating system & had the night rate disconnected?

    It's electric radiators, but there was no mention of any day/night rate weirdness on the very thorough check-in report we got from the landord, so who knows!
    Sounds like their electrician wired everything up to the day rate but they haven’t told the energy company.
    Surely if it's a E7 meter each register will still record usage correctly at the relevant times?  Even with all the heating on the 24h circuits there will still be some overnight usage to record, including the 24h stuff such as the fridge, freezer, router as well as normal elective use if going to bed after the start of E7 or getting up before it ends.
    If people switch away from an E7 tariff then they usually ask the supplier to bill both rates at the single rate (some such as Bulb will refuse) or they get a single rate meter instead.
    Not necessarily. It has been known for landlords/agents to have the storage heaters removed & panel heaters installed & their electrician disconnects the low rate as they reckon it’s not needed. Shouldn’t do it but they do. If the low is disconnected, nothing clocks up on it.
    That could only happen on some weird and wonderful legacy tariffs where there were physically two or more meters and heating was metered separately at different rates.  The electrician can disconnect circuits, although a presumably it would be against the rules to connect a lighting circuit to a heating circuit metered at cheaper rates.
    However, if the property has just one E7 meter with two registers the electrician can't break its seal and tamper with it, it will register ALL consumption at the cheap rate, not just the circuits it may or may not be switching.
  • Gerry, to be clear, that's all  NIGHTTIME consumption isn't it?

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.4K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.4K Work, Benefits & Business
  • 601.2K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.