Companies slow to reply (quotes dripping in)

steveigray

I just wanted to know if anyone else was experiencing slow replies to queries from solar companies, I've submitted/email 4 local companies and 1 of the companies linked to via MSE newsletter a few weeks ago and so far I've only heard from the large company (Project Solar) who haven't been able to book in an appointment as my work is very up and down in terms of when I'm free (I have a day off next week so they're hopefully coming then). Other than that I've heard nothing, one company I've provided my availability to a few times and this gets "added to the call notes" but I'm still yet to actually hear anything.

Also, bonus points if people can suggest companies covering West Oxfordshire.

Swan_Valley

Have a look on here for comments about Project Solar (not recommended!).

We used Forever Green Energy, based in Cheltenham, so not too far from you and they were willing to come to South Wales to quote & fit our two systems. http://www.forevergreen-energy.co.uk

Spies

I looked for installers on https://mcscertified.com/ maybe try that approach then cross check their reviews on google?

I can imagine even though its winter, a lot of people are having solar installed right now.

Verdigris

The MCS find-an-installer database is a little idiosynchratic, IME. In the Location field try several variations; postcode, your town/village, and nearby larger town/city. It almost invariably comes up with quite different results.

steveigray

Thanks, I've found a few more local companies that I hadn't come across and appear to have good reviews from what I can see. I'm not sure whether it's working in sales, but not responding to an enquiry within 5-7 working days doesn't always sit right with me.

Spies

steveigray said:

Thanks, I've found a few more local companies that I hadn't come across and appear to have good reviews from what I can see. I'm not sure whether it's working in sales, but not responding to an enquiry within 5-7 working days doesn't always sit right with me.

Try Eco Renewables, they sub contract but they are national.

QrizB

steveigray said:

I just wanted to know if anyone else was experiencing slow replies to queries from solar companies,

I had a similar problem this time last year, the most helpful reply from my first round of enquiries was from a firm in "the north" who didn't cover my area but still phoned back to give me some advice on what to look for in a quote!

steveigray

Spies said:

steveigray said:

Thanks, I've found a few more local companies that I hadn't come across and appear to have good reviews from what I can see. I'm not sure whether it's working in sales, but not responding to an enquiry within 5-7 working days doesn't always sit right with me.

Try Eco Renewables, they sub contract but they are national.

I've already had a call from them! I've got a quote coming tomorrow but with all good things, I'll be asking for guidance to whether the price looks good or not.

steveigray

So the first quote is in, it's an east/west split so 8 panels on each side. I've requested further details on the Inverter as I wanted a hybrid one to make it easier to add batteries in the future and all the battery quotes they've added include SoFar ME3000 Battery Charger so I don't believe the inverter quoted for being a hybrid one.

6.32KW SOLAR PV SYSTEM

16 x 395w jINKO  All Black Panels 

1   x Sofar 5.0 KTLM Inverter 

1   x FREE Lifetime Monitoring

1   x Pitched Roof Mounting Kit 

1   x Cables, conduit, isolators

1   x Scaffolding 

1   x MCS certification

1   x HIES insurance backed warranty

1   x Installation & commissioning - £6895 inc 5% VAT. 

2nd_time_buyer

Bird mesh?

nologo

Hot water diverter?
If you have a tank

nologo