Sent incorrect item - financial loss?

Alderbank

JJMur said:
The issue with the plumbing is that we have a floor with soundproofing being installed so pipe work needs to be done ahead of that. If there’s any issue when the replacement arrives, we’d have to rip up the floor.

You didn't tell us that. You said the issue was that you would have no heating or hot water. We told you how to manage that.

Radiators and control valves foreseeably do need to be disconnected from time to time. If the design of your flooring and insulation is such that you have to rip up the floor if a radiator ever needs disconnecting for maintenance purposes you have a serious design flaw which needs fixing.

Chris_English

Alderbank said:

JJMur said:
The issue with the plumbing is that we have a floor with soundproofing being installed so pipe work needs to be done ahead of that. If there’s any issue when the replacement arrives, we’d have to rip up the floor.

You didn't tell us that. You said the issue was that you would have no heating or hot water. We told you how to manage that.

Radiators and control valves foreseeably do need to be disconnected from time to time. If the design of your flooring and insulation is such that you have to rip up the floor if a radiator ever needs disconnecting for maintenance purposes you have a serious design flaw which needs fixing.

It is (literally) unbelievable that anyone is installing radiators where the inlet and outlet are in a place that needs flooring ripped up to service.

OP, go and have a look at a radiator, and try to understand how they work. There is a valve on each end, out in the open air, not under the floor.

All that your plumber needs to do is to measure the wrong colpour radiator, prepare the pipework for that, and then cap it off.

Every other part of your heating system will be unaffected. Once the right radiator arrives it's the work of under an hour to drain the system, attach the new radiator, and refill it all.

Jono111

Not.even any need to drain, simply screw into place, open air vent and open valves

Jenni_D

Jono111 said:

Not.even any need to drain, simply screw into place, open air vent and open valves

It depends on whether the valves are already on the pipes, or the pipes have been capped ready to insert into the valves that are on the radiator. (The valves on the wrong colour radiator will be, well, the wrong colour). If the latter then the system will need to be drained.  

Alderbank

I agree, Chris. I would just add that a competent plumber will not need to drain or refill the system. That would waste your protective additive and expose the insides of all the radiators to unnecessary oxidation. He just hooks the rad to the lift-off support and screws the valve connections on

Jenni_D

Again you're assuming that the valves are already fitted to the pipes - if the valves are colour-coded to the radiator then they won't already be fitted.

Alderbank

OK. The competent plumber will still use the coloured radiator and its matching lockshield valve and TRV as a temporary template and fit a pair of isolating valves to the pipe stems.

Of course I'm assuming now that the valves have not been supplied to the correct colour code. The OP's first post implies that just the radiator is the wrong colour...so many possibilities

Manxman_in_exile

If the OP's plumber is even half way competent I can't understand why the OP has even needed to come here and ask the question.  Surely their plumber would have reassured them it's not an issue?

Chris_English

Maybe the obvious and simple solution just isn’t appealing when a route to compo seems open.

MalMonroe

Chris_English said:

Maybe the obvious and simple solution just isn’t appealing when a route to compo seems open.

Not only unhelpful but also unfair.