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Mother’s discussing behaviour by Currys

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My 89 year old mother needed a new cooker so my brother took her buy one from Curry’s.It arrived about a week ago then a couple of days ago it switched itself off.My mother tried to put back on then it switch off again. She also now noticed the fridge was off. Then mum tried the fridge on another socket and it was fine.Then she called Curry’s who informed her she has to go to the store to complain luckily her neighbour could do this my only conclusion is this is because of age she lives about 5miles from the store.

Comments

  • Liz62
    Liz62 Posts: 5 Forumite
    Second Anniversary First Post
    Did Currys install the cooker ?
  • photome
    photome Posts: 16,659 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    edited 15 February 2022 at 6:26PM
    Not sure what this is about?

    faulty cooker?

    faulty fridge?

    faulty socket?

    faulty instalation?

    not sure what your mums age has to do with it, 
  • Who has she been discussing Curry's behaviour with?
  • soolin
    soolin Posts: 74,104 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I was intrigued by the title of being ‘discussed’ by Currys and was prepared for a slander story, however I am now a little confused about how the cooker and freezer are connected. 

    I might be misunderstanding but it appears to be an issue of faulty house wiring , OP have I read that correctly? Perhaps OP you could also confirm whether the cooker was installed by Currys and what exactly did they have to do to the wiring that has affected possibly a socket ?
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • born_again
    born_again Posts: 20,345 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Sounds like cooker has tripped a RCD on fuse box & moving fridge plug has put it on another ring or spur.
    Life in the slow lane
  • Alderbank
    Alderbank Posts: 3,891 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    g0blin1, we are all saying your first priority is to get a qualified electrician to check the safety of your 89 year old mum's kitchen.

    While he is there he will advise you about the cooker. I wonder if a helpful family member has stuck a 3 pin plug on the cable of a full size cooker?


  • nyermen
    nyermen Posts: 1,138 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Alderbank said:
    While he is there he will advise you about the cooker. I wonder if a helpful family member has stuck a 3 pin plug on the cable of a full size cooker?
    That would be possible - moved to another socket, all good until the next time they turn too much on?  Even my tiny old ten year oven has a dedicated 32A RCD i think.
    Peter

    Debt free - finally finished paying off £20k + Interest.
  • Ergates
    Ergates Posts: 3,033 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Concur with the others:  Get a qualified electrician to check out the wiring - especially the wiring on the cooker.   If there is a problem with the wiring or someone has installed the cooker incorrectly, it could burn down your mothers house.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It sounds like Curry's aren't at fault here.
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