We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Credit
I was a customer of Together Energy and sold the house they were supplying on 3rd December 2021. I had a credit of around £290. They took their time and I received an email on the 6th January 2022 saying I would receive the credit within 14 days - normal industry practice. They went out of business and I never received the credit. British Gas are not interested and there appears no one to talk to from Together Energy left. I have tried ofgem - but they appear to be swamped. I really could use that money and despite assurances on websites that you will receive it - who knows. I appear to be in no mans land with this. Any advice most welcome
0
Comments
-
Welcome to the forum.BG are Together Energy's supplier of last resort (SoLR), it is BG who will be responsible for repaying your credit balance.See here for the latest updates:
N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.1
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.4K Banking & Borrowing
- 253.7K Reduce Debt & Boost Income
- 454.4K Spending & Discounts
- 245.4K Work, Benefits & Business
- 601.2K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards