Compensation for my time?

brad26

Sorry, this may sound a bit rich but if the parking company have screwed up and you're having to buzz around here there and everywhere getting time stamped bank statements, emails of confirmation from other organisations etc etc in order to get the evidence together to prove your case just so that you don't get a fine then surely you could make a claim against them for the time you've had to spend getting all this stuff together? or is this just wishful thinking? 

Fruitcake

It is not a fine.

Anyone can bring a claim against anyone else in the small claims court if they think they have a good enough case against them, and as far as PPCs are concerned, even if they know they don't have a good case.

If the PPC take you to court, then you could claim costs for unreasonable behaviour. Just be aware that it is a high bar to reach.

Good luck to you if you try. I am not being facetious, I really mean it. 

Half_way

As far as I know, you can make a claim for costs, and time up to (but not always ) £19/hour. itemise and list everything.

It would also help if we knew why you are being pursued

Why did the vehicle get a ticket?
Where?
Who's car park?
What parking company?
Do not attempt to Id the driver

brad26

My wife drove our car into a tesco store to get some shopping and then left to return home. Then about 3 hrs later returned to get some other bits she forgot to get the first time around and she'd even taken our daughter to a swimming lesson in between this time. Got a parking charge notice through the post claiming the car had been in the car park for nearly 4 hours. 

I've appealed it and quite confident as we have timed bank statements with the purchases she made which also included a coffee at the swimming place as well as a confirmation email from swimming school as well.

What irk's me is all the running around gathering the evidence taking time out of my day. Getting the statement was a bit of an ordeal as the times don't come up on internet banking, calling the bank is hopeless and a chat bot on their site even more so. We had to go to a branch to get one produced specially. 

Umkomaas

What irk's me is all the running around gathering the evidence taking time out of my day. Getting the statement was a bit of an ordeal as the times don't come up on internet banking, calling the bank is hopeless and a chat bot on their site even more so. We had to go to a branch to get one produced specially. 

I does us too and one of the reasons we come here daily, but I'm sorry to say that it's all part of the game, where a parking firm drops a pebble in the pond, but the motorist is left trying to calm the waves. Concentrate on other things. 

Here's something alternative to think on ... if this was a double-dip situation, then the PPC is likely to have accessed your personal data from the DVLA without reasonable cause and in the process breached GDPR/DPA regulations.  Once you get the evidence then you can issue your own claim against them, for a minimum of £250. Here's where you start, once you've got all your ducks in a row:

https://www.parkingcowboys.co.uk/data-protection-act/

brad26

Thanks everyone, i appreciate all the comments. Umkomaas.............what is a double dip situation please? 

emmajones1976

brad26 said:

Thanks everyone, i appreciate all the comments. Umkomaas.............what is a double dip situation please? 

Double dip - where you go to the same car park twice but the firm try and invoice you based on your first entry and your second exit.

Fruitcake

The ICO are investigating complaints about the DVLA unlawfully selling personal data. The more people who complain, the more likely it is that something will be done.

You need to complain to the DVLA and the DVLA KADOE (Keeper At Date Of Event) team first before you can take it to the ICO, but please do so.

ccrt@dvla.gov.uk 

and

KADOEservice.support@dvla.gov.uk

D_P_Dance

I am all for making them pay for their greed  but court, even small claims can be intimidating for the layman.  Some judges are more friendly than others, and a Bob Rinder type could scare the pants of a timid person.    

As Fruity says the bar is set high, unreasonably so imo, but it is what it is, and one can content oneself with the fact that if as PPC takes you to court and loses it cost them several hundred pounds.  

Still, if you have the time, the wherewithall and the ability, give it a try.  At the very least it will cause the PPC  a certain amount of inconvenience and may get you on a list of those not to trifle with in future.  FWIIW, I certainly would take a PPC to court for a data breach/harassment in the circumstance you have described.  Read this

https://www.citizensadvice.org.uk/law-and-courts/legal-system/small-claims/making-a-small-claim/