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Hermes delivery
HarryS
Posts: 93 Forumite
My parcel was accepted at the drop off shop. The online tracking says the parcel is on it's way to be delivered but this has not changed for 5 days. The online bot says it is on it's way back to me. But I can't ask why or when. I have tried calling then but my tracking number will not be accepted.
I do not know what to do next. The company I am returning to are not able to help and say they can only refund upon receipt - which is obviously understandable
Where can I find a claims form for lost parcels and has anyone even succeeded with this process
Very frustrating situation, thanks for any help
I do not know what to do next. The company I am returning to are not able to help and say they can only refund upon receipt - which is obviously understandable
Where can I find a claims form for lost parcels and has anyone even succeeded with this process
Very frustrating situation, thanks for any help
0
Comments
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You only have access to the claim form once Hermes have investigated and sent you the link to it.1
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