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Is this a breach of contract? Written confirmation not honoured by landlord

Hi, wondering if I've got a leg to stand on here. Recently moved into an apartment complex where you rent directly from the company (so no agents involved). The complex is brand new and so some apartments were incomplete when we viewed it. The apartment is furnished and when we viewed it, our main bedroom didn't contain a chest of drawers. I queried this with the company and they gave me written email confirmation that 'all bedrooms will contain a chest of drawers' and it was due to this agreement that we signed our contract. This was back in January when we viewed and signed for it. Now, we moved in last Thursday and the chest of drawers still isn't here. They're now telling me that they cannot give me a chest of drawers because it isn't 'in the apartment spec'. Would this count as a breach of contract? It wasn't mentioned in the tenancy agreement itself but I have the email where they confirmed it would be the case. I'm in the process of complaining to head office but would it be unreasonable to suggest that they reimburse us for a chest of drawers that we buy ourselves? I realise it isn't a lot of money in the scheme of things, but this apartment complex is quite expensive and billed as 'luxury', with everything taken care of, so it seems very unfair that we're having to correct this issue ourselves.

Comments

  • dimbo61
    dimbo61 Posts: 13,727 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Can you view or gain access to any of the other apartments ?
    Remove one of the nice chest of drawers and install in your rental property
  • dimbo61
    dimbo61 Posts: 13,727 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 14 February 2022 at 5:27PM
    Can you view or gain access to any of the other ( empty ) apartments ?
    Or visit the show apartment 
    Remove one of the nice chest of drawers and install in your rental property
  • canaldumidi
    canaldumidi Posts: 3,511 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    edited 14 February 2022 at 5:24PM
    Yes, the email formed part of the contract negotiation, so the company is contractually obliged to provide a chest of drawers.
    If they fail to do so, you can claim your consequential loss eg the cost of buying a similar one + any associated delivery/transport costs.
    And if you really push to the limit you could claim compensation for time off work to make the purchase, but a judge might think that was taking the proverbial!
    Hopefully they'll see sense and you won't need to go to court.......
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