We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
Failed Suppliers - aren't they liable in contract for the price fixed and owe compensation?
Typical scenario these days is that:
1. You are on a fixed price tariff with some months remaining. That is the contract is very valuable to you as you have locked a price which is well below the price you could obtain on a new contract elsewhere currently,
2. They go bust an expect that by doing so their liability to honor contacted extinguishes,
3. They claim that you owe them money and expect to be paid. (this applies to some customers)
Now the basics of the law of contract is that when you have contracted to sell something at a certain price you have to sell at that price even if market prices have increased. If you do not honor that obligation the other party can buy the item at the current, higher, price elsewhere and then sue you for the price difference putting them in the same situation they would have been had you honored the contract (apart from stress and time wasted that usually would not be compensated, at least adequately).
Is it different for energy companies?
I would imagine if for example:
1. You have a fixed price contract until July 2022 for electricity @10p per unit
2. You use 1000 units per month
3. Your supplier stops supplying on 31 December 2021 and you are switched to a supplier who charges 25p per unit.
Then your losses due to the bust supplier breaching the contract are: 6months * 1000units per month * (25p -10p) = 6*1000*0.15=£900.
So if you are in debit to them - you just take that off your debt amount. If you are in credit - you are less likely but would imagine you could still claim with the liquidators of the bust company though will get less than that amount as in liquidation it is rare for creditors to be paid off in full.
Is there any specific legislation that overrides the usual law of contract to the detriment of customers of failed energy companies?
Comments
-
Who are you going to sue - there is no money to be had from these failed companies, why do you think they went bust in the first place??
6 -
Bizarre thread. Compo from a bust company?5
-
Compensation culture from across the pond?
I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.
0 -
if the company goes bankrupt, contracts become void. not sure who you'll sue for breach of contract2
-
We can all fund it, just stick another 25p on the standing charge for electric at the next cap
I want to go back to The Olden Days, when every single thing that I can think of was better.....
(except air quality and Medical Science)
1 -
Read the T&C of your energy contract. It will give a set of circumstances when each party can cancel it. One of those will be when the supplier loses their energy supply licence.
N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.5 -
emmajones1976 said:Bizarre thread. Compo from a bust company?
In any case if your debtor goes bust it does not necessarily mean you will loose everything - you still might get some money back!-2 -
Oxy1 said:emmajones1976 said:Bizarre thread. Compo from a bust company?
In any case if your debtor goes bust it does not necessarily mean you will loose everything - you still might get some money back!
Have you any idea how the Supplier of Last Resort process works?
I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.
3
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 352K Banking & Borrowing
- 253.5K Reduce Debt & Boost Income
- 454.2K Spending & Discounts
- 245K Work, Benefits & Business
- 600.6K Mortgages, Homes & Bills
- 177.4K Life & Family
- 258.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards