GDPR Rules help

Dtibebop

I own a mobile phone in my name but my step son uses it. He received a text from a short term loan company. I contacted them and they said that the number was against an account but it wasn’t in my name.

My step sons father is a gambler and has stolen about 20K from my now wife when they were together. Based on that I’m pretty sure he’s the one giving the number to these companies. Now I need proof.

I have done a subject access request but the company was unhelpful. They have removed the mobile number from the account.

I have contacted the police, action fraud and the ICO for more info and I am awaiting a return back.

Does anyone know how much info I can get from the company. When the number was logged with them, how many texts have been sent etc. I need as much info as possible.

 I admit there is a million other possibilities as to why the text was sent however I’d like to rule out the option that its being used.

Thanks in advance.

[Deleted User]

You can get all that from them, if they hold it.

user1977

Deleted_User said:

You can get all that from them, if they hold it.

How? If it's an account in somebody else's name, they shouldn't be releasing info about it to the OP.

[Deleted User]

Ah. I misread it as the OP submitting a SAR for his phone account.

As you were.

Sandtree

You are not the data subject and so you cannot get anything. 

What was the nature of the text received? Is it just advertising or was it a service type text about an outstanding loan/account?

How old is your step son?

Even if it is his father or some random person there is little you can do, its not against the law to fill in a random telephone number on an application form. I am assuming the step son is relatively young in which case just block the number so they cannot text/call again and carry on with life.

Ergates

Dtibebop said:

I own a mobile phone in my name but my step son uses it. He received a text from a short term loan company. I contacted them and they said that the number was against an account but it wasn’t in my name.

My step sons father is a gambler and has stolen about 20K from my now wife when they were together. Based on that I’m pretty sure he’s the one giving the number to these companies. Now I need proof.

I have done a subject access request but the company was unhelpful. They have removed the mobile number from the account.

I have contacted the police, action fraud and the ICO for more info and I am awaiting a return back.

Does anyone know how much info I can get from the company. When the number was logged with them, how many texts have been sent etc. I need as much info as possible.

 I admit there is a million other possibilities as to why the text was sent however I’d like to rule out the option that its being used.

Thanks in advance.

Putting an incorrect phone number on a loan agreement isn't, in itself, fraud, and it's not identify theft.

If the loan (whoever took it out) isn't in your name, or your step son's name, then this isn't your problem.   The load company has removed the number from the account, that's all they needed to do - from this point on it is nothing to do with you - just drop it and move on.

bris

Isn't the step son involved if it's on the phone he uses?

When you sign up to these companies you usually need to veryfy the number  to confirm identity they usually send a SMS with a code that you enter.

Ergates

bris said:

Isn't the step son involved if it's on the phone he uses?

When you sign up to these companies you usually need to veryfy the number  to confirm identity they usually send a SMS with a code that you enter.

Some online applications ask you to do that.  The vast majority of cases where you supply a phone number it's just a number in a box on a form.

Regardless - a phone number isn't enough to tie you to any kind of financial agreement.