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Broke bed from www.made.com

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  • lincroft1710
    lincroft1710 Posts: 18,908 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If the repair fails and they offer a refund, be aware that this can be reduced to allow for usage of the bed since purchase.
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
  • If the repair fails and they offer a refund, be aware that this can be reduced to allow for usage of the bed since purchase.
    Good point - thank you. They've confirmed that they will offer refund if it is beyond repair.

    I'm still talking to them. I've asked them how long is the guarantee on repair but sound like I'll have to accept repair first then refund after.
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