I want to pay monthly but E-on said it’s not possible at the moment

Chloboshoka_2

I’ve been requesting to remove my prepayment meter for months and e-on kept saying they can’t do it at the moment. 

uswitch and compare the market companies don’t show any deals atm. 

Is it worth messaging E-on again or keep on looking at other suppliers?  

Thrugelmir

No doubt as a result and an impact of the pandemic. Backlogs exist everywhere. Going to take considerable time to normalise. 

Chloboshoka_2

Thrugelmir said:

No doubt as a result and an impact of the pandemic. Backlogs exist everywhere. Going to take considerable time to normalise. 

That’s what I thought. 

EssexHebridean

And right now you're fairly unlikely to persuade anyone to take you as a switcher to a variable tariff, unfortunately. 

Chloboshoka_2

I guess there’s nothing I can do right now. I have looked around, and it seems the grass isn’t greener. Well e-on said they will contact me when they can do it. 

QrizB

Have you tried requesting a smart meter? The energy companies have got quotas to meet, you might get lucky.

If E.ON can't help, try EDF; they're taking on customers on their capped flexible rate.

You'll need to phone them as you can't get that tariff online.https://www.edfenergy.com/for-home/help-centre/faq/our-tariffs-and-services?steps=23147#chapter-23144-3

Am I able to sign up to your Standard Variable tariff as a new customer to EDF?

Yes. Bear in mind we can’t offer you a cheaper Standard (Variable) tariff price than your current energy supplier. Standard (Variable) prices are linked to the Ofgem Price Cap.

You can keep an eye on energy deals by signing up to our energy alerts. We’ll let you know when energy prices are coming down, this means we may be able to offer you a better deal than your current energy supplier when this happens.

If you’re new to EDF and want to take our Standard (Variable) tariff, you’ll need to give us a call to be able to do this, you can’t sign up online. You can then chat with our team about the pros and cons to make sure this is the best option for you at this time.

Once you switch to EDF you can ask them for a credit meter / smart meter.

Chloboshoka_2

QrizB said:

Have you tried requesting a smart meter? The energy companies have got quotas to meet, you might get lucky.

If E.ON can't help, try EDF; they're taking on customers on their capped flexible rate.

You'll need to phone them as you can't get that tariff online.https://www.edfenergy.com/for-home/help-centre/faq/our-tariffs-and-services?steps=23147#chapter-23144-3

Am I able to sign up to your Standard Variable tariff as a new customer to EDF?

Yes. Bear in mind we can’t offer you a cheaper Standard (Variable) tariff price than your current energy supplier. Standard (Variable) prices are linked to the Ofgem Price Cap.

You can keep an eye on energy deals by signing up to our energy alerts. We’ll let you know when energy prices are coming down, this means we may be able to offer you a better deal than your current energy supplier when this happens.

If you’re new to EDF and want to take our Standard (Variable) tariff, you’ll need to give us a call to be able to do this, you can’t sign up online. You can then chat with our team about the pros and cons to make sure this is the best option for you at this time.

Once you switch to EDF you can ask them for a credit meter / smart meter.

They said they’re not doing them at the moment but they will let me know when they do!

tomvilla21

Eon next aren’t able to exchange pp to credit something to do with credit checks on their system, best bet is to change supplier to some one who can, best to email/call round different supplier to see who can do it