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Bought used car 10 days ago - when is a Motor Trader not a Motor Trader?

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Comments

  • DB1904
    DB1904 Posts: 1,240 Forumite
    1,000 Posts First Anniversary Name Dropper
    Delarge2 said:
    Bought a 60 plate used car at the end of January, lovely car but a few issues have arisen.

    Driving it back home the engine management light came on (car bought 85miles away, light popped on within 5 miles of home)
    List of issues found
    EGR valve is main reason for Engine management light warning (checked at local garage)
    One rear tyre worn badly on inside edge (local garage stating this would fail Mot, Car was Mot'd on 8th Nov 2021, both rear tyres were on advisory - one was replaced before car was bought, car has travelled 3k miles since MOT but prior to us buying the car.)
    Front spring broken
    Front bottom arm bushes failed
    Discs badly pitted and rusted

    Spoke to Dealer who is based in Leeds, they are stating that this is nothing to do with them, and I quote
    1) 'we give the customer (you) the keys you checked over the car and were happy'
    2) we are not a motor dealer we sell to trade only which is why our prices are so low as we are selling at trade prices (obviously at no point did he ask us prior to the sale if we were trade etc as we are not...

    The dealer has told me to get it booked in with a warranty approved garage to be looked at, we have yet to do this (will call tomorrow)


    All of the above issues are not covered by the warranty for one reason or another except possibly the spring though this comes with a 'mileage and age dependant' it also states very clearly that it is not covering pre-existing issues... the car has travelled approx 281 miles since we bought it 85 of which were the miles to drive it home on the first day....

    In essence, I would like to ask if anyone knows legally where we stand? not looking to cancel the purchase, just want to know if these issues are down to us to pay or the Dealer but not a Dealer 
    My feeling is that the EGR valve (engine management light issue) is down to them plus should they be selling a car with a tyre that would fail an mot? Broken Spring? (yes i guess it could be argued that it broke in the 281 miles since buying it. 

    Thanks for taking the time to read this far

    cheers
    Delarge2

    Yet on their website homepage they state

    Repossessions-UK started out in Cheshire back in 2002, with the aim of offering great vehicles to the public, at discounted prices.
  • Grumpy_chap
    Grumpy_chap Posts: 18,587 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Delarge2 said:
    company has multiple sites and is called reposessions-uk 
    As DB1904 has researched, assuming that was the same company, then they present as a Trader and you should get your full consumer rights.  Enforcing them is another matter.

    On a used car, one of the factors has to be "reasonable expectations".

    AIUI, buying a "repossession" car, the plus is rock-bottom pricing but the minus is increased risk linked to the history of the car being unconfirmed and likelihood that the car was not going to have been perfectly maintained and serviced.  That goes with the territory that people that are financially stretched so their car gets repossessed won't have had the resources for full on-time main-dealer servicing.

    How much does that implied history impact the "reasonable expectations"?
  • Exemplar
    Exemplar Posts: 1,610 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Delarge2 said:
    caprikid1 said:
    Classic old skool rubbish of being a trade sale, sorry not our problem.

    Do you have a link to the garage ? Where did you see it advertised ? 

    If you are not a trader or did not state you were a trader then this is not a B2B trade sale. If they wanted a trade sale in my opinion they should have requested details of your trading company...

    That said traders who operate in this manner are normally bottom feeders and will be tricky to deal with when anything goes wrong. They trade at low margins from backstreet lots and try and persuade buyers they have signed away their consumer rights.

    There will be those that come along and are in the motor trade stating that you bought it trade on trade terms cheap , don't moan when it breaks as its not fair on the poor dealer.

    All you can do if you don't want to reject is to tread carefully and listen carefully to the signals the dealer gives you, they may be reasonable but only time will tell. GOOD LUCK !
    sorry for the delayed response, it was in autotrader - company has multiple sites and is called reposessions-uk - we bought from their Leeds Branch - as another responder has pointed out they gave us a warranty - all these items are not covered by the warranty of course.

    To be clear, the car is not a disaster, it was sold at a good price, im not looking feeling like I've/we've been robbed but just wanted to know where i stand legally with some of the costs of getting these issues sorted... 
    From their website: All vehicles sold come with a 6 month Autoguard warranty included in the purchase price. We also have options to extend and increase levels of cover - please ask at branch for further details.
    'Just because its on the internet don't believe it 100%'. Abraham Lincoln.

    I have opinions, you have opinions. All of our opinions are valid whether they are based on fact or feeling. Respect other peoples opinions, stop forcing your opinions on other people and the world will be a happier place.
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