What to do if HPI says outstanding finance but Experian says all clear?

HomeOwner40

Hi,

Does anyone have any advice for what is best to do when two credit checks differ? 

Is it always best just to wait until the HPI records are updated, and it comes back all clear? Seller (dealer) has said they have confirmation its all paid off, but I'm not going to be able to tell whether that is legitimate or not.

The trouble is my deposit it won't reserve car for much longer, and I've heard HPI checks can take 10-14 business days to be properly updated.

Thanks,

HomeOwner40

Just as an update:

I've been given a document from NatWest which purportedly shows the finance having been paid off. However, there is nothing on the document which ties the transfer shown to the car in question, or even to the finance company in question.

Is this normal?

Any advice appreciated.

kobe84

HomeOwner40 said:

Just as an update:

I've been given a document from NatWest which purportedly shows the finance having been paid off. However, there is nothing on the document which ties the transfer shown to the car in question, or even to the finance company in question.

Is this normal?

Any advice appreciated.

It all sounds fairly normal to me. Most independent dealers use finance to pay for their stock and it's always cleared when the sell the car on. Be aware, it is illegal for a car dealer to sell a car they don't have clear title on so the chances of something dodgy going on is very small.