Leaky shed under 12 months old!

Pennpoll

TELLIT01 said:

Alderbank said:

They've built it far too close to the fence. There has to be enough room to get between shed and fence for maintenance.

The information provided in the post with the photo's says there is no fence behind the shed.  If the website states this " The shed is T&G with a rubber roof and was pressure treated to prevent it from rotting. The supplier website mentions that the shed would save me money as I would never have to treat it again."  then the OP would have no reason to treat it.  The OP does need to read the info on the website fully to confirm whether or not there is anything in the T&C about treating within one month.

When we had our new shed the supplier/installer (same person) stated that the timber would never need to be treated but we could paint it if we wanted to change the colour.

TELLIT01 - this is what the website said:

"Garden sheds are treated with a special formula that allows them to withstand fungal decay and rot for more than 15 years. Pressure Treated Sheds will also save you money because you’ll never have to treat them again. Rain or shine, your pressure treated garden shed will stand up to the elements".

I find this so contradictory to the T&C's. My husband and I would treat the shed at some point in the near future, but not within the first year, especially as there's no requirement to do so immediately on the website.

Pennpoll

Alderbank said:

Apologies, I shouldn't make assumptions!

Not a problem, appreciate your advice

jon81uk

Pennpoll said:

TELLIT01 said:

Alderbank said:

They've built it far too close to the fence. There has to be enough room to get between shed and fence for maintenance.

The information provided in the post with the photo's says there is no fence behind the shed.  If the website states this " The shed is T&G with a rubber roof and was pressure treated to prevent it from rotting. The supplier website mentions that the shed would save me money as I would never have to treat it again."  then the OP would have no reason to treat it.  The OP does need to read the info on the website fully to confirm whether or not there is anything in the T&C about treating within one month.

When we had our new shed the supplier/installer (same person) stated that the timber would never need to be treated but we could paint it if we wanted to change the colour.

TELLIT01 - this is what the website said:

"Garden sheds are treated with a special formula that allows them to withstand fungal decay and rot for more than 15 years. Pressure Treated Sheds will also save you money because you’ll never have to treat them again. Rain or shine, your pressure treated garden shed will stand up to the elements".

I find this so contradictory to the T&C's. My husband and I would treat the shed at some point in the near future, but not within the first year, especially as there's no requirement to do so immediately on the website.

The website also states
Disclaimer : Painted buildings are for illustration purposes only. All buildings are in their standard or pressure treated colour upon delivery. A distance of 1m must be kept between the boundary and your building to allow access for annual treatment and to comply with the anti-rot guarantee*.

Assumung I've found the right onePressure Treated Tall Garden Apex Shed | High Quality Sheds UK (projecttimber.com)

Trouble is I cannot find any reference to what the asteriks refers to and had to check the terms for details on the guarantee.
Terms And Conditions | (projecttimber.com)
Those terms do state the pressure treatrd don't need to be treated, only the dipped ones.

• Pressure treated products are treated at our facility prior to delivery so do not require treating, however, should you choose to treat you can. The application and/or mixing guidelines provided by the manufacturer of the timber treatment should be followed.

But also state

• The pressure treatment process offered by us is long-life protection against rot and decay and is not a weatherproof system. Your garden building will require protection from UV light and water penetration, therefore a further preservative treatment is required. We do recommend that a weatherproof coating is applied as soon as possible but no later than 12 weeks after installation and then at regular intervals to increase the life of the building. Please follow the manufacturer’s recommendations as to when to apply the product.

born_again

The brambles will not be helping as they will hold any moisture against the wood. As well as directing water down the back panel.

Aylesbury_Duck

Pennpoll said:

This is the back of the shed, which we can access from the rear of our property (once we've cut the brambles back)

Is that corner the cause of the problem?  The way that membrane has been folded back on itself and then nailed behind the batten means that water might collect in that crease and be funnelled down that end wall.

maisie_cat

I think the brambles are the problem, they are holding moisture against the wood. The shed needs air around it !
Over the years I have bought sheds and built from scratch then treated, but I have never had that damp. Clear behind the shed and let it dry over summer, then treat it once dry. 

Aylesbury_Duck

I think the brambles are on the "wrong" aspect, though. They're against the back of the shed, whereas it's the end panel that seems damp.

I agree they need clearing asap, though. If they're not causing a problem now, they will do if left like that, particularly in the current season.

Jumblebumble

Pennpoll said:

First time forumite here, so bear with me.....

I bought a garden shed in March 2021, currently on finance. The shed was delivered to us and we paid builders to put it up, as per the guidelines from the supplier, on a level concrete base, 1m away from trees, walls, fences and boundaries - to maintain the 15 year guarantee. The shed is T&G with a rubber roof and was pressure treated to prevent it from rotting. The supplier website mentions that the shed would save me money as I would never have to treat it again.

We recently noticed damp and mould inside the shed. We took photos and sent them to the supplier saying the shed is less than 1 year old and leaking. They have come back and said that we should have treated the shed within one month of having it erected to stop any leaking and that now our 15 year guarantee is void. There has been no offer of a replacement, or partial refund so that money can go towards repairing it.

Do I have any recourse? It's under 12 months since I purchased the shed and it's still on Finance. Many Thanks

This one is  really simple
Their T and C s say

Pressure treated products are treated at our facility prior to delivery so do not require treating, however, should you choose to treat you can. The application and/or mixing guidelines provided by the manufacturer of the timber treatment should be followed

and

 With pressure treated timber, it must not have any wood preservative applied to it until the building is fully dry, which would be at least 1 month after rain to prevent trapping any moisture inside the timber, which would also void the guarantee.

Therefore if it really  needed to be treated in the first month of it being erected  no one buying this shed could ever claim on the warranty if it rained the day after it was assembled what ever they did which is idiotic

I would  not be surprised if you have been dealing with an imbecilic  intern who does not know the difference between pressure and dip treatment

 I would
Point this out to the shed manufacturer
Go after the finance company
Last Resort small claims court

Pennpoll

Jumblebumble said:

Pennpoll said:

First time forumite here, so bear with me.....

I bought a garden shed in March 2021, currently on finance. The shed was delivered to us and we paid builders to put it up, as per the guidelines from the supplier, on a level concrete base, 1m away from trees, walls, fences and boundaries - to maintain the 15 year guarantee. The shed is T&G with a rubber roof and was pressure treated to prevent it from rotting. The supplier website mentions that the shed would save me money as I would never have to treat it again.

We recently noticed damp and mould inside the shed. We took photos and sent them to the supplier saying the shed is less than 1 year old and leaking. They have come back and said that we should have treated the shed within one month of having it erected to stop any leaking and that now our 15 year guarantee is void. There has been no offer of a replacement, or partial refund so that money can go towards repairing it.

Do I have any recourse? It's under 12 months since I purchased the shed and it's still on Finance. Many Thanks

This one is  really simple
Their T and C s say

Pressure treated products are treated at our facility prior to delivery so do not require treating, however, should you choose to treat you can. The application and/or mixing guidelines provided by the manufacturer of the timber treatment should be followed

and

 With pressure treated timber, it must not have any wood preservative applied to it until the building is fully dry, which would be at least 1 month after rain to prevent trapping any moisture inside the timber, which would also void the guarantee.

Therefore if it really  needed to be treated in the first month of it being erected  no one buying this shed could ever claim on the warranty if it rained the day after it was assembled what ever they did which is idiotic

I would  not be surprised if you have been dealing with an imbecilic  intern who does not know the difference between pressure and dip treatment

 I would
Point this out to the shed manufacturer
Go after the finance company
Last Resort small claims court

The saga continues...they've come back to me and said that the reason there's damp and mould inside the shed is because we didn't treat it after it was assembled. They're saying because wood naturally expands and contracts due to temperature changes, this is needed to form a protective layer around the building to ensure it's watertight.

I don't want to get into a long protracted legal argument, but the fact is their website is misleading and contrary to their T&C's.

They've not offered any kind of compensation towards me fixing this problem myself at additional cost.

Thrugelmir

Pennpoll said:

Jumblebumble said:

Pennpoll said:

First time forumite here, so bear with me.....

I bought a garden shed in March 2021, currently on finance. The shed was delivered to us and we paid builders to put it up, as per the guidelines from the supplier, on a level concrete base, 1m away from trees, walls, fences and boundaries - to maintain the 15 year guarantee. The shed is T&G with a rubber roof and was pressure treated to prevent it from rotting. The supplier website mentions that the shed would save me money as I would never have to treat it again.

We recently noticed damp and mould inside the shed. We took photos and sent them to the supplier saying the shed is less than 1 year old and leaking. They have come back and said that we should have treated the shed within one month of having it erected to stop any leaking and that now our 15 year guarantee is void. There has been no offer of a replacement, or partial refund so that money can go towards repairing it.

Do I have any recourse? It's under 12 months since I purchased the shed and it's still on Finance. Many Thanks

This one is  really simple
Their T and C s say

Pressure treated products are treated at our facility prior to delivery so do not require treating, however, should you choose to treat you can. The application and/or mixing guidelines provided by the manufacturer of the timber treatment should be followed

and

 With pressure treated timber, it must not have any wood preservative applied to it until the building is fully dry, which would be at least 1 month after rain to prevent trapping any moisture inside the timber, which would also void the guarantee.

Therefore if it really  needed to be treated in the first month of it being erected  no one buying this shed could ever claim on the warranty if it rained the day after it was assembled what ever they did which is idiotic

I would  not be surprised if you have been dealing with an imbecilic  intern who does not know the difference between pressure and dip treatment

 I would
Point this out to the shed manufacturer
Go after the finance company
Last Resort small claims court

The saga continues...they've come back to me and said that the reason there's damp and mould inside the shed is because we didn't treat it after it was assembled. They're saying because wood naturally expands and contracts due to temperature changes, this is needed to form a protective layer around the building to ensure it's watertight.

I don't want to get into a long protracted legal argument, but the fact is their website is misleading and contrary to their T&C's.

They've not offered any kind of compensation towards me fixing this problem myself at additional cost.

Why not identify the cause of the problem first? Should be easy enough to do.