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Home insurance question

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Hi all hopefully someone can help me. I received a letter today from intelligent insurance to tell me that they could not offer me a renewal quote on my home insurance. Obviously this is very disappointing as I haven't made a claim, have paid on time consistently and my circumstances have not changed (other than I received slightly more income this year.) It says that the decision was made based on changes to their underwriting rules and that it should not affect me obtaining cover with another insurer. Presumably I have to declare this on any comparison sites even if its just an arbitrary decision from the company? Will this have a big impact on the quotes I receive? I'm feeling a bit deflated because costs are rising everywhere abd this is just another thing to add to it. 

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  • Here is the letter 
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Hi all hopefully someone can help me. I received a letter today from intelligent insurance to tell me that they could not offer me a renewal quote on my home insurance. Obviously this is very disappointing as I haven't made a claim, have paid on time consistently and my circumstances have not changed (other than I received slightly more income this year.) It says that the decision was made based on changes to their underwriting rules and that it should not affect me obtaining cover with another insurer. Presumably I have to declare this on any comparison sites even if its just an arbitrary decision from the company? Will this have a big impact on the quotes I receive? I'm feeling a bit deflated because costs are rising everywhere abd this is just another thing to add to it. 
    Ever done a quote on a comparison site and seen the list of insurers below all the quotes that declined to quote? Have you been declaring all those ever?

    This is a decline to quote and not insurance being cancelled etc so doesnt have to be declared... if it did then everyone thats ever used a comparison site would have to declare dozens of such events.
  • hypochondriac
    hypochondriac Posts: 138 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 1 February 2022 at 2:50PM
    Sandtree said:
    Hi all hopefully someone can help me. I received a letter today from intelligent insurance to tell me that they could not offer me a renewal quote on my home insurance. Obviously this is very disappointing as I haven't made a claim, have paid on time consistently and my circumstances have not changed (other than I received slightly more income this year.) It says that the decision was made based on changes to their underwriting rules and that it should not affect me obtaining cover with another insurer. Presumably I have to declare this on any comparison sites even if its just an arbitrary decision from the company? Will this have a big impact on the quotes I receive? I'm feeling a bit deflated because costs are rising everywhere abd this is just another thing to add to it. 
    Ever done a quote on a comparison site and seen the list of insurers below all the quotes that declined to quote? Have you been declaring all those ever?

    This is a decline to quote and not insurance being cancelled etc so doesnt have to be declared... if it did then everyone thats ever used a comparison site would have to declare dozens of such events.
    So is declining to quote the same as a refusal? Just want to make sure I'm doing the right thing. 
  • Annemos
    Annemos Posts: 1,054 Forumite
    Fifth Anniversary 500 Posts
    edited 1 February 2022 at 2:55PM
    I looked at Intelligent. They use a panel of Insurers. I am wondering if the one that was insuring your home has now left their panel for some reason. 

    This happened to me with SAGA. It happened because the Arranger Company was sold and all the relationships broke down. If the other ones on the remaining panel are not interested, then Intelligent can no longer offer cover for you. 

    (I was told this upsetting news by SAGA only a week before I lost mine!!)

    I do not think you have to declare this. 

    Who is the actual underlying Insurer on your current policy? Have you tried calling them directly, perhaps, to see if they have another broker you can use to keep a policy with them?
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    No, its just a commercial decision that you dont want to insure people in large towns, near waterways, properties older than 1960s or whatever it is... its absolutely normal that you will not fit in the target market for every insurer and some deal with this by making silly quotes and others simply decline to quote. 

    Its not something that needs to be declared which is why the letter states their decision wont impact you getting other insurance whereas a cancelled policy etc certainly would.
  • Thanks all that makes me feel a lot better. Particularly because not declaring is about half the price of declaring. 
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