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Hilariously bad energy advice from Shell

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  • QrizB
    QrizB Posts: 18,222 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    Gerry1 said:
    QrizB said:
    grumbler said:

    • air conditioning - 10p per hour (nonsense)
    In Shell's defence, that article was written in 2020 and seems based on electricity at 12p/kWh. If that's the case then 10p/hr is about 800W, which is the right ballpark for a 9-12000 BTU/hr aircon, either portable or mini split.
    By definition, Shell Energy are well aware of the rise in energy prices and should have updated or removed the article to prevent it becoming even more misleading and confusing.
    Are Shell actively promoting that page at the moment? If so, I agree that they should update it.
    If it's not being promoted I don't see why they would need to change it.

    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
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  • jimjames
    jimjames Posts: 18,657 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 31 January 2022 at 1:44PM
    QrizB said:
    Gerry1 said:
    QrizB said:
    grumbler said:

    • air conditioning - 10p per hour (nonsense)
    In Shell's defence, that article was written in 2020 and seems based on electricity at 12p/kWh. If that's the case then 10p/hr is about 800W, which is the right ballpark for a 9-12000 BTU/hr aircon, either portable or mini split.
    By definition, Shell Energy are well aware of the rise in energy prices and should have updated or removed the article to prevent it becoming even more misleading and confusing.
    Are Shell actively promoting that page at the moment? If so, I agree that they should update it.
    If it's not being promoted I don't see why they would need to change it.

    With it referring to "2.5kWh per hour" amongst other gems it should never have been produced or promoted at any point!
    Remember the saying: if it looks too good to be true it almost certainly is.
  • Gerry1
    Gerry1 Posts: 10,848 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    elsien said:
    Ref your first point, can’t see how £0.20p would  be interpreted as £20 given the placing  of the decimal point. 
    @elsien @Qew @grumbler If you were unwise enough to sign a contract to buy 1000 thingies at "£10.50p each" you might be a wee bit miffed if you thought the units were pence and expected a bill of £105.00 but were charged £10,500.00 because the units were pounds !
    If both £ and p are shown you don't know whether the units are pounds or pence, so the ambiguity could prove to be a very expensive mistake.
    A multi-national energy company should always be capable of showing prices correctly and unambiguously.
  • PennineAcute
    PennineAcute Posts: 1,185 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    I do like their average use of a PC.  I very much doubt a gaming PC is an average PC.  This would be the top end.  Most home PCs average around 100 W, with mine (including monitor) around 60W.
  • PennineAcute
    PennineAcute Posts: 1,185 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    Gerry1 said:
    elsien said:
    Ref your first point, can’t see how £0.20p would  be interpreted as £20 given the placing  of the decimal point. 
    @elsien @Qew @grumbler If you were unwise enough to sign a contract to buy 1000 thingies at "£10.50p each" you might be a wee bit miffed if you thought the units were pence and expected a bill of £105.00 but were charged £10,500.00 because the units were pounds !
    If both £ and p are shown you don't know whether the units are pounds or pence, so the ambiguity could prove to be a very expensive mistake.
    A multi-national energy company should always be capable of showing prices correctly and unambiguously.

    As an adult maths and English teacher, I always teach my students that monetary amounts should be in pounds or pence.  So £3.51 or 351p.  Anything else is completely wrong - and I was also taught this in primary school in the 70s.
  • Qew
    Qew Posts: 54 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    edited 1 February 2022 at 3:10AM
    Gerry1 said:
    elsien said:
    Ref your first point, can’t see how £0.20p would  be interpreted as £20 given the placing  of the decimal point. 
    @elsien @Qew @grumbler If you were unwise enough to sign a contract to buy 1000 thingies at "£10.50p each" you might be a wee bit miffed if you thought the units were pence and expected a bill of £105.00 but were charged £10,500.00 because the units were pounds !
    If both £ and p are shown you don't know whether the units are pounds or pence, so the ambiguity could prove to be a very expensive mistake.
    A multi-national energy company should always be capable of showing prices correctly and unambiguously.
    No, the £ sign at the front would take precedence, as we scan from left to right when reading. There is no ambiguity here, despite your attempts to create one. It's wrong and the "p" is redundant, but it's not ambiguous.

    Anyway, this is distracting from the other good points you've made in your initial post, so I'll end this here.
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