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Three

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A game appeared on my monthly bill received yesterday ....

"WWE Smackdown VS Raw 2008"

I did not download this game. I have never heard of it and there is no such application on my mobile.

Rang 3 to complain.

They said system is never wrong and that I downloaded the game. I know for a fact that I did not, but the Indian bloke would not budge and started to get abusive and he then called me a liar and said I had downloaded the game and that their system was never wrong. (I began to think I was talking to the Fonejacker, but I wasn't.)

My 18 month contract ends on 2nd February. On 2nd January I will give them the 30 days notice and take my custom elsewhere. And I will tell them why.

Shat service and rude abusive staff.

Comments

  • setmefree2
    setmefree2 Posts: 9,072 Forumite
    Mortgage-free Glee!
    That's totally annoying and frustrating:mad:. Thanks for warning us....
  • KILL_BILL
    KILL_BILL Posts: 2,183 Forumite
    A game appeared on my monthly bill received yesterday ....

    "WWE Smackdown VS Raw 2008"

    I did not download this game. I have never heard of it and there is no such application on my mobile.

    Rang 3 to complain.

    They said system is never wrong and that I downloaded the game. I know for a fact that I did not, but the Indian bloke would not budge and started to get abusive and he then called me a liar and said I had downloaded the game and that their system was never wrong. (I began to think I was talking to the Fonejacker, but I wasn't.)

    My 18 month contract ends on 2nd February. On 2nd January I will give them the 30 days notice and take my custom elsewhere. And I will tell them why.

    Shat service and rude abusive staff.

    i would have spoken to his manager and given him a right earfull - even if a customer is a liar which im not saying that you were its bad customer service on the providers behalf
  • three dont care about their customers. if you ask for their superior then you just get the exact same response they are like robots. i hate this company and i am counting the seconds until i can cancel my contract.
  • Three are a nightmare.

    They get bills wrong and their customer services are a joke.

    I can never get a signal when I want one either.

    I can't wait for my contract to end so I can get rid.


    Brainhertz
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