I have a hire card with europcar through motability, europcar received the ParkingEye fine and paid

REDDEV1L24 · 24 January 2022 at 5:13PM

Hi,

We have a hire car currently from Europcar through Motability as our normal Motability car has been in the garage for the last 4 months. This morning we received a letter through from Europcar saying that they had been issued with a Parking Charge from ParkingEye for the KFC at Walkden Manchester were we had parked for 13 minutes on 17/12/2021 between 09:42 and 09:55 on a car park with a 0hrs 0minutes max stay (I found out today after googling its apparently no parking at all until 10am) yet the signs don't even tell you this until after you are already on the car park. We parked whilst my partner was having her medication as it was due. The charge was issued 20/12/2021 by ParkingEye.

Europcar's letter then preceded to say that they had already paid the charge at £60 pound and then included an invoice dated 06/01/2022 for the £60 plus a £31.62 third party administration fee. Their letter said we could still appeal to ParkingEye even though they had paid it yet the ParkingEye PCN said this had to be within 28 days. We only received this letter through the post this morning which basically means that Europcar have removed our right to appeal by deciding to pay the fine and not communicating this in a timely fashion.

I do not want to pay this as feel that:

1. The parking charge was issued unfairly due to lack of signage before entry to the car park to state that you couldn't park before 10am, let alone for just 13 minutes which would have caused no loss whatsoever to ParkingEye which I believe was what the parkingEye vs Beavis case was related too. No loss was caused to Parking Eye or the owner of the car park by us parking for 13 minutes before 10am.

2. Secondly, Europcar took away our right to appeal the fine by firstly deciding to pay the fine rather than provide my details as the lessee of the vehicle and remove their liability, but to then not notify me in a timely manner of such charge is unacceptable.

Please help.
Thanks

REDDEV1L24 · 24 January 2022 at 5:16PM

This post was accidentally created in just motoring and not the parking fines sub-category and not sure how to move it. Can a moderator help move this to the correct category? Thanks