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Scottish Power amended bill - 4 months after settling account!

Hi,
I bought a house last summer where Scottish Power was the dual supplier. I switched to Pure Planet (I know :neutral: ) and settled the SP accounts. 

Four months later, SP have sent an amended bill. It's not a huge amount but I will contest it out of principle.

Can they do this?
Account was settled in good faith as far as I am concerned. 

Rob

Comments

  • Well that depends. Did you provide accurate meter readings 4 months ago or was it settled based on an estimated reading? What are the readings on both Bill 1 and Bill 2?
  • QrizB
    QrizB Posts: 23,892 Forumite
    10,000 Posts Fifth Anniversary Photogenic Name Dropper
    I bought a house last summer where Scottish Power was the dual supplier. I switched to Pure Planet (I know :neutral: ) and settled the SP accounts. 
    Four months later, SP have sent an amended bill. It's not a huge amount but I will contest it out of principle.
    Can they do this? Account was settled in good faith as far as I am concerned.
    Can they do this? Yes, they can send corrected bills for up to six years after you leave.
    Is amended bill correct? That all depends. What has changed since your previous "final" bill?
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 37 MWh generated, long-term average 2.6 Os.
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  • MWT
    MWT Posts: 11,170 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    Four months later, SP have sent an amended bill. It's not a huge amount but I will contest it out of principle.

    Can they do this?
    Account was settled in good faith as far as I am concerned.
    It would be better to contest it if it is wrong, not just because...
    If you had noticed they had made a mistake some months later you would want to get it fixed, they have the same option...
    There really is only one right answer  though as the bill has to be based on your meter readings and your payments, so I'd look there and compare the 2 bills to see who is right and then decide to pay it or contest it based on facts.
  • Hi,
    which one of the bills uses same readings as your start readings for Pure Planet?
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