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Online company refusing refund

I purchased an online coding course, from a company I have just discovered is based in Wyoming, USA. I approached them about a refund but they said they have a no refund policy.
Does the cooling off period which is offered in the UK not protect my right to a refund as I am based in the UK? (The company have staff remotely based in Europe). 

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    USA laws if you bought from USA .
    Why a refund  ??
    How did you pay ??
  • If the site is US based, then you are subject to their laws. 
  • born_again
    born_again Posts: 22,999 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    I purchased an online coding course, from a company I have just discovered is based in Wyoming, USA. I approached them about a refund but they said they have a no refund policy.
    Does the cooling off period which is offered in the UK not protect my right to a refund as I am based in the UK? (The company have staff remotely based in Europe). 
    Why do you want a refund?
    Life in the slow lane
  • pinkshoes
    pinkshoes Posts: 20,655 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I purchased an online coding course, from a company I have just discovered is based in Wyoming, USA. I approached them about a refund but they said they have a no refund policy.
    Does the cooling off period which is offered in the UK not protect my right to a refund as I am based in the UK? (The company have staff remotely based in Europe). 
    No.

    UK rights only apply to UK companies. 

    If there is something specifically wrong with the course e.g. they have changed it to a date you can no longer attend, then it might be worth contacting your card provider if you paid by card, but otherwise you might as well just attend. 
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • TELLIT01
    TELLIT01 Posts: 18,507 Forumite
    Part of the Furniture 10,000 Posts Name Dropper PPI Party Pooper
    Surely coding standards and practice are going to be the same worldwide.  Why would it matter where they are based?  As others have said, the laws of the country from which they operate will apply, not those of the country of the purchaser.
  • sheramber
    sheramber Posts: 24,123 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    What is the reason for wanting a refund? Is it just change of mond or is there a problem and they are not providing what was offered.

    by AG McClintock — For purposes of understanding the Wyoming Consumer Protection Act, ... There is no free cancellation period when you make a purchase outside your home.
    14 pages
  • user1977
    user1977 Posts: 19,201 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    I purchased an online coding course, from a company I have just discovered is based in Wyoming, USA.
    Why have you only just discovered that? Were they pretending to be something else?
  • born_again
    born_again Posts: 22,999 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    I wonder if OP will ever come back. 2 vists 1 to join, 2nd to make post. Never returned since to answer the questions.🤷‍♂️
    Life in the slow lane
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