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Card reported stolen and bank authorized payment

Hunt778977
Posts: 5 Forumite

Need to ask what you all think about this ...
I needed to transfer money to a friend and because he was fairly new on paypal he asked me if I would do this on PayPal and I did, not long until I've realised that my fat fingers had sent by mistake this cash to a saved vendor I've paid before and I contacted PayPal and the vendor in the hope to void this transaction but seemed rather difficult and I ended spending double money for this mistake.
Days later on my online bank statement, I've noticed that I had a old card saved onto PayPal and I had forgot to change because I don't use PayPal often nowadays, so, both of this transactions were authorised basically onto a card that I had reported lost/ stolen to my bank.
I contacted the bank immediately and no one seemed to understand my querie until I've made a complaint.
Few days later, the bank sent me the final letter stating that they can't take any liability, as I had to contact PayPal to reverse this and PayPal on the side had also not been very cooperate arguing back that, they had used the card that was one file and I should be the banks fault. My question is, how on this earth something a resolution is so obvious need to drag for ages, and if someone could share its opinion I would be really grateful
I needed to transfer money to a friend and because he was fairly new on paypal he asked me if I would do this on PayPal and I did, not long until I've realised that my fat fingers had sent by mistake this cash to a saved vendor I've paid before and I contacted PayPal and the vendor in the hope to void this transaction but seemed rather difficult and I ended spending double money for this mistake.
Days later on my online bank statement, I've noticed that I had a old card saved onto PayPal and I had forgot to change because I don't use PayPal often nowadays, so, both of this transactions were authorised basically onto a card that I had reported lost/ stolen to my bank.
I contacted the bank immediately and no one seemed to understand my querie until I've made a complaint.
Few days later, the bank sent me the final letter stating that they can't take any liability, as I had to contact PayPal to reverse this and PayPal on the side had also not been very cooperate arguing back that, they had used the card that was one file and I should be the banks fault. My question is, how on this earth something a resolution is so obvious need to drag for ages, and if someone could share its opinion I would be really grateful
0
Comments
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Use of the old card is not going to help you. When you registered the card you authorised PayPal to setup a Continuous Payment Authority, these are linked to the account not the card. Cancelling a card does not cancel any CPAs that were setup using that card.
Your best bet is to contact the recipient of the money and ask for it back, if they don’t cooperate then you can use Small Claims Court to recover the money (assuming they’re in the UK).4 -
Do you also have your bank account linked to your paypal account?Life in the slow lane0
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born_again said:Do you also have your bank account linked to your paypal account?0
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dj1471 said:Use of the old card is not going to help you. When you registered the card you authorised PayPal to setup a Continuous Payment Authority, these are linked to the account not the card. Cancelling a card does not cancel any CPAs that were setup using that card.
Your best bet is to contact the recipient of the money and ask for it back, if they don’t cooperate then you can use Small Claims Court to recover the money (assuming they’re in the UK).0
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