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Why might Severn Trent be asking me for a meter reading?
HelenNoreen
Posts: 51 Forumite
in Energy
Hello all,
I have done some googling on both the web and on here, but cannot seem to find an answer to this question.
I have received an email from Severn Trent asking for a meter reading? Whilst that might not sound unusual to most, I have never received such a request before? I live in a flat, and had a water meter fitted approximately 6 years ago. Ever since, my bills have arrived every 6 months, and I have never given a reading (as far as I can recall).
What could be the reason why I need to give a manual reading? (There is no explanation in the email as to what has changed).
Thanks
I have done some googling on both the web and on here, but cannot seem to find an answer to this question.
I have received an email from Severn Trent asking for a meter reading? Whilst that might not sound unusual to most, I have never received such a request before? I live in a flat, and had a water meter fitted approximately 6 years ago. Ever since, my bills have arrived every 6 months, and I have never given a reading (as far as I can recall).
What could be the reason why I need to give a manual reading? (There is no explanation in the email as to what has changed).
Thanks
0
Comments
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They could be short staffed, meters can be read remotely but it still needs someone to go and stand in the vicinity of the meter in order to do this.1
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Wow?? really! I thought there would somehow be a way of them reading them remotely. So I was worried encase something was broken! Thank you for responding. Feel a bit silly now!0
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Well it is read remotely...of sorts. A different company but the same practice...
https://www.unitedutilities.com/your-questions-answered/water-meters/what-is-an-automatic-meter-reading-meter/
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One of my neighbours never had a meter read either for the first 3 years they moved in, then they noticed that all their bills were estimated usage! When they finally gave a reading they had to send someone out to verify because the reading was less than their previous bill.
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ST read my water meter once every two years , but they never read my gas .
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Thanks all; much appreciated.0
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Hi,maybe you should locate meter and verify readings, LOOK.0
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Hi FM, thank you. Thankfully my meter is very handily located above my front door; so easily assessable for me to provide a reading, which I have now done. I was just concerned as the request was out of the blue! I have also checked that the reading I have given is logical in respect to the last reading which would have been taken by ST.1
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Same thing happened to me recently. Our water meter is inside the house but has an "Everblu Cyble" module (transmitter and long-life battery) so ST read it remotely and bill me every six months; May and November.But last month I was asked for a reading and got a tiny bill just for December.1
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