University charging me obscene amount for accomodation despite withdrawing
This is a complex case but the university have been very difficult to deal with, I can't even call them up instead having to go through a live chat, so this is my last resort before lodging an appeal or considering legal action.
I had to withdraw from university in October/November 2021. It was my first year and I withdrew on medical grounds because I got ill from pneumonia, and my leturers said I'd find it very difficult to catch on based on the time I missed out.
However, I found out that according to he university I was still a student. Even though I told them I withdrew by submitting a form. Yet they still assumed I was still living there because I didn't tell the staff there. (on the day we moved we couldn't find any staff and weren't even told to tell them).
This was the start of the new year by this point. We were told to submit yet another letter of withdrawal, which we did. Now Notts have got back to me and they tell me I owe them £4.7K. This is an absolutely insane amount for what literally amounted to barely a month staying there.
They say this is due to terms and conditions but on the website it says differently https://www.nottingham.ac.uk/accommodation/current-students/request-to-terminate-licence.aspx
What is going on?? The live chat people are no disrespect, useless. I need to speak to an actual person rather than just going back and forward on emails or chatrooms. This is not fair that I should pay basically £5 grand for a few weeks stay. The withdrawl was for medical grounds so this should be taken into account.