Paying for a service by cheque

the_lunatic_is_in_my_head

DB1904 said:

the_lunatic_is_in_my_head said:

DB1904 said:

the_lunatic_is_in_my_head said:

Assuming you agreed there on the day and didn’t visit the trader’s place of business before they came to quote this is classed as an off premises contract and there is the standard cancellation period of 14 days in most cases,  beginning the day after the contract was formed.

The method of payment or placing a deposit doesn’t affect this right.

If you give your express permission via a durable means (email, message, paper, etc) for the service to start during the cancellation period you may still cancel but have to pay for any services undertaken so far.

If the trader hasn’t given you the correct details on the right to cancel via durable means the cancellation period is extended to 1 year and 14days.

There are exceptions and the one most commonly related to ‘tradespeople’ is that emergency works, say a burst pipe, is excluded from the right to cancel. 

So you're still peddling the myth the OP can cancel once the work has been done?

Still waiting for an explanation of what the regs otherwise mean…

But I didn’t actually mention that, merely the extended cancellation timeframes that apply, unless you happen disagree with that as well?

Well you interpret them as an ability to get free work completed.  

In all 3 cases assuming an off premises contract, if I call a tradesperson for a job, work doesn't commence and I decide to cancel after 10 days I'm within the normal cancellation period and can cancel.

If I call a tradesperson for a job, work doesn't commence and I decide to cancel after 22 days where the trader has provided the required information I can not cancel as the normal cancellation period has expired.

If I call a tradesperson for a job, work doesn't commence and I decide to cancel after 22 days but the trader hasn't provided the required information I can cancel as I'm within the extended cancellation period. 

Normal cancellation period explained here:

https://www.legislation.gov.uk/uksi/2013/3134/regulation/30

Extended here:

https://www.legislation.gov.uk/uksi/2013/3134/regulation/31

The OP didn't didn't mention how long it had been so the part you highlighted is relevant to the topic as per the above. 

The aspect you are pulling me up on doesn't apply to the topic and I didn't mention it, I don't mind your criticism but if we could keep it to threads where it actually comes up that would be great  

DB1904

the_lunatic_is_in_my_head said:

DB1904 said:

the_lunatic_is_in_my_head said:

DB1904 said:

the_lunatic_is_in_my_head said:

Assuming you agreed there on the day and didn’t visit the trader’s place of business before they came to quote this is classed as an off premises contract and there is the standard cancellation period of 14 days in most cases,  beginning the day after the contract was formed.

The method of payment or placing a deposit doesn’t affect this right.

If you give your express permission via a durable means (email, message, paper, etc) for the service to start during the cancellation period you may still cancel but have to pay for any services undertaken so far.

If the trader hasn’t given you the correct details on the right to cancel via durable means the cancellation period is extended to 1 year and 14days.

There are exceptions and the one most commonly related to ‘tradespeople’ is that emergency works, say a burst pipe, is excluded from the right to cancel. 

So you're still peddling the myth the OP can cancel once the work has been done?

Still waiting for an explanation of what the regs otherwise mean…

But I didn’t actually mention that, merely the extended cancellation timeframes that apply, unless you happen disagree with that as well?

Well you interpret them as an ability to get free work completed.  

In all 3 cases assuming an off premises contract, if I call a tradesperson for a job, work doesn't commence and I decide to cancel after 10 days I'm within the normal cancellation period and can cancel.

If I call a tradesperson for a job, work doesn't commence and I decide to cancel after 22 days where the trader has provided the required information I can not cancel as the normal cancellation period has expired.

If I call a tradesperson for a job, work doesn't commence and I decide to cancel after 22 days but the trader hasn't provided the required information I can cancel as I'm within the extended cancellation period. 

Normal cancellation period explained here:

https://www.legislation.gov.uk/uksi/2013/3134/regulation/30

Extended here:

https://www.legislation.gov.uk/uksi/2013/3134/regulation/31

The OP didn't didn't mention how long it would be so the part you highlighted is relevant to the topic. 

The aspect you are pulling me up on doesn't apply to the topic, I don't mind your criticism but if we could keep it threads where it actually comes up that would be great  

I'd does as by your interpretation of the law the OP could have the work done and then cancel the contract and not have to pay. Now if that were the case then that's saving the OP money.

the_lunatic_is_in_my_head

And maybe they could but once again, I didn't mention it so no need for the criticism, on this occasion at least  

pinkshoes

libra10 said:

The cost was over £10,000 and the cheque was for approximately one-third of that.  

We haven't been given a break down of costs, just an overall figure.  We are going to discuss this with them but wanted to know whether we have any rights.

Stupidly, we didn't get other quotes just agreed.

Thanks for your comments.

I would recommend going back to them and asking for a breakdown of costs. I assume the £10k is to supply and fit? Have they specifically said which bathroom is going to be fitted? 

Bathroom suites can very hugely in price! I'm currently re-fitting my ensuite bathroom (ok, Mr Pinkshoes is, I'm just bossier than him so project manage it!) and my radiator plus thermostatic value is £450!! The shower cubicle is near £1000 (side panel, splashback, tray etc...) not including the cost of the shower itself which will be another £200+... toilet, sink, flooring, plastering, cabinet etc... We haven't gone for cheap but certainly not top of the range.

Ask them to put in writing exactly what you are getting.  We were quoted over £3000 just for fitting the bathroom hence we are doing it ourselves. 

libra10

Thanks very much everyone for your help.

We have been back and negotiated a considerably lower price.  Various items have been altered and changes made.  We are happier now and feel that the price is fair, so going ahead with the work.

Very grateful for all the comments, they've all been very helpful.