Passenger Locator Form Covid-19 Booking Reference

Hi,

I am due to fly home on Tuesday from Lithuania. I've booked a Day 2 Rapid Antigen test which is to be taken at Luton airport (Collinson) upon my arrival. 

I am trying to fill out the Passenger Locator Form and the service is requesting 'Your test package booking reference'

When I enter my booking reference, as provided by Collinson, the service returns the error: 
This booking reference does not appear to be valid, please check with your test provider and confirm

and prevents me from going any further.

If there is anyone who can help, I would really appreciate it as I am panicking and will be potentially stranded.

Comments

  • eskbanker
    eskbanker Posts: 36,648 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Your best bet will be to contact Collinson:

    https://www.collinsongroup.com/en/covid-19-testing/contact-us

    but perhaps if you share on here the format of the reference number you're trying to use, other Collinson customers may be able to offer advice?
  • LostMyMSEAccount
    LostMyMSEAccount Posts: 57 Forumite
    Third Anniversary 10 Posts
    edited 16 January 2022 at 7:37PM
    I've worked it out now, but what a load of utter garbage.

    Collinson provide 3 separate numbers: An order number, a test booking number (the number required), and a test registration number.

    The test booking number is provided on just one e-mail which is the first you receive after payment requesting that you fill in further personal information (covid vax status etc). Once you've entered this (which I did about 2 weeks ago), an auto generated e-mail including QR for your test is provided for you to printout and take with you.... this e-mail doesn't contain the test booking reference, only your test registration number which is Collinson specific and not recognised by the service. So when you're in a Lithuanian hotel room, trying to fill out your passenger locator form which is already unnecessarily complicated, going through your documents trying to find the test booking reference on the document supplied by Collinson for printing, whoops you ain't going to, because it's buried in an e-mail you received 2 weeks ago. 

    Comically stupid.

    Thanks for your help though. Fingers crossed I actually get back home.
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Why pay £40 for the at the airport test -v- the £8 for an at home test given there is no isolation requirements etc?
  • Sandtree said:
    Why pay £40 for the at the airport test -v- the £8 for an at home test given there is no isolation requirements etc?
    Agree with that but where are you getting a test for £8 ?

    P.S. Could it be the end of tests from next week? (too late for me unfortauntely)
  • Sandtree said:
    Why pay £40 for the at the airport test -v- the £8 for an at home test given there is no isolation requirements etc?
    Agree with that but where are you getting a test for £8 ?

    P.S. Could it be the end of tests from next week? (too late for me unfortauntely)
    £12 isnt much more than £8

    https://www.simplytestme.co.uk/?gclid=CjwKCAiAxJSPBhAoEiwAeO_fP9EgCYguNdiaWyAnTak3v8xFIJzamVniaT6L6E85yYunSWIdcb2TvhoCyy8QAvD_BwE

    I agree though, rather needless for the OP to be paying over three times the cheapest lateral on the market when there is no urgency with turnaround times.
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    edited 17 January 2022 at 2:58PM
    Sandtree said:
    Why pay £40 for the at the airport test -v- the £8 for an at home test given there is no isolation requirements etc?
    Agree with that but where are you getting a test for £8 ?

    P.S. Could it be the end of tests from next week? (too late for me unfortauntely)
    Day 2 Antigen Test (Lateral Flow) - VIVO Clinic Shop is £7.99 inc P&P

    Personally just go onto the government website of approved suppliers each time and book whoever is cheapest at the time when there is no self isolation requirement and so its a box ticking exercise... may be more careful if I have to isolate until results are known etc. These were the cheapest yesterday when looking.
  • jimi_man
    jimi_man Posts: 1,358 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Came up as £5.89 inc postage on mine. 
  • And now £5 ! 

    They've presumably got a stock of them that will be hard to sell next week when the last testing requirements go.
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    I should have waited!
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