Amazon new day

sale_of_the_century

Hey Everyone 

Just a quick question, wife has gotten a Amazon Newday credit card and has been using it on Amazon and elsewhere.
However  apart from the welcome £40 reward points gift card, no points have yet been added and reward points earned so far still says 0 ? 

I have read the terms and conditions 
but is there a period at the start where no points accrued?
We meet all the requirements so
I thought before ringing them I would ask on here

Anyone had a similar experience?
kind regards

A 

older_wiser

you are sure your wife does have the amazon platnium card rather than the classic card which doesn't offer any points 

the points are usually added if my memory is correct when the statement is issued 

how long have you had the card ?

Carrot007

Points on mine are added as soon as the payment has cleared, ie no longer in pending.

sale_of_the_century

Hello Older and Wiser

Thanks for replying .
Yes you are right! It says it’s a classic 
card ! Had it for two months.

So we really need to somehow upgrade it
to become eligible for the points.
Probably because the limit is £1300 limit

Thanks for your quick reply 👍🏼

A

Edit 
Found this on Amazon’s site 
“

Get Upgraded

You could build your credit rating over time by making your payments on time and staying within your credit limit. 

You will be upgraded to the Amazon Platinum Mastercard if you make at least one transaction a month, make all payments on time and stay within your credit limit for 12 months.“

SuperAllyB

Slightly off topic but where do you see the reward points? Are they on the app? Or only online? Or somewhere separate?

Dandytf

SuperAllyB said:

Slightly off topic but where do you see the reward points? Are they on the app? Or only online? Or somewhere separate?

points can be seen via statements which I view online.
possibly app as well.

blue.peter

Dandytf said:

points can be seen via statements which I view online.
possibly app as well.

Yes, shown in the Android phone app as well.

(I don't have access to the iPhone version, so can't comment on that. The screenshots on the Apple App Store page don't show a points balance, but it might be on another screen.)

4justice2

SuperAllyB said:

Slightly off topic but where do you see the reward points? Are they on the app? Or only online? Or somewhere separate?

Points are shown on both the app and the online statement.

SuperAllyB

Thanks all, I had a notification about setting up my DD which was showing on the home page. I had to swipe it to the left to see the reward points.  After dealing with the DD notification the points one is there straight away 👍

older_wiser

sale_of_the_century said:

Hello Older and Wiser

Thanks for replying .
Yes you are right! It says it’s a classic 
card ! Had it for two months.

So we really need to somehow upgrade it
to become eligible for the points.
Probably because the limit is £1300 limit

Thanks for your quick reply 👍🏼

A

Edit 
Found this on Amazon’s site 
“

Get Upgraded

You could build your credit rating over time by making your payments on time and staying within your credit limit. 

You will be upgraded to the Amazon Platinum Mastercard if you make at least one transaction a month, make all payments on time and stay within your credit limit for 12 months.“

it takes around 12 months from opening a classic amazon card account to when you get it upgraded to the platinum but i know of some people who were upgraded before the 12 months was up you can't request it so contacting CS won't help its quite random from what i've been told by people who were upgraded early but i assume its do with how you use the classic account and other accounts on your credit report.