Sportsdirect credit note - Can they be extended

Hi 
I just found some credit notes from Sports direct for a purchase a while ago, but they going to expire in a couple of months time, nothing I actually need from them at the moment. 
Can they be time extended by SD?
Thanks 

Comments

  • ThumbRemote
    ThumbRemote Posts: 4,710 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    They could be, but Sports Direct almost certainly won't. They aren't know for customer service. 
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 16 January 2022 at 2:23PM
    You might not need something now but a pair of trainers (or whatever) sitting in a box until your old ones wear out isn't going to take up much space.

    As above they won't extend because they are a nasty company to deal with.

    The other alternative is to find someone sho needs something from them and sell the credit note for a small reduction.
  • zoob
    zoob Posts: 582 Forumite
    Part of the Furniture 500 Posts Name Dropper
    bris said:

    As above they won't extend because they are a nasty company to deal with.
    I'm wouldn't defend Sports Direct but I don't like this comment, no there maybe not the greatest to deal with but there returns policy is way over and above what is required by law.
    Possibly the credit note was for a change off mind return and if so legally they didn't have to except a return or exchange or do anything at all legally 

    We don't know that answer
    Could the OP use the credit note and get something and then return the item and get a new credit note 

  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 16 January 2022 at 4:54PM
    zoob said:
    bris said:

    As above they won't extend because they are a nasty company to deal with.
    I'm wouldn't defend Sports Direct but I don't like this comment, no there maybe not the greatest to deal with but there returns policy is way over and above what is required by law.
    Possibly the credit note was for a change off mind return and if so legally they didn't have to except a return or exchange or do anything at all legally 

    We don't know that answer
    Could the OP use the credit note and get something and then return the item and get a new credit note 

    Dozens ans dozens of threads on here over the years say otherwise. 

    How many customers do you think they would get if they didn't have the most basic of  returns feature? The fact they give credit notes and not refunds is a disgrace in itself so I don't take back my comment.

    Credit note or exchange and you think thats way over whats required from a multi bilon pound company?

  • zoob
    zoob Posts: 582 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Dozens ans dozens of threads on here over the years say otherwise. 

    How many customers do you think they would get if they didn't have the most basic of  returns feature? The fact they give credit notes and not refunds is a disgrace in itself so I don't take back my comment.

    Credit note or exchange and you think thats way over whats required from a multi bilon pound company?

    Yes I've read the posts as well about there customer service and no it's not great and agree with a lot off people's issues, yes it would be nice if they'd a even better returns policy but at this point they don't
    Unfortunately consumer's today have now got the idea in there heads that a change off mind entitles them to a refund when buying instore
  • I'm baffled.. 
    Why is OP asking on a forum rather than phoning SD?

    That aside, could buy something, return it and see what date is written on the newly issued credit note?
  • TELLIT01
    TELLIT01 Posts: 17,739 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper PPI Party Pooper
    It's unlikely that shop staff would be able to override company policy even if they wanted to.  I found a number of old gift cards, not for Sportsdirect, and took them into the retailer.  The reaction was a simple statement that they had expired and couldn't be used.  Does that make them a nasty company to deal with?
  • I’d just buy some new trainers and keep them for when needed. 
    I’m a Sports Direct customer for price only - they’re not great to deal with but they get the job done. 
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