Can’t leave Unite Students uni halls,GP note & counsellor letter on mental health, medical grounds

sebslee123

In a contract with unite students, booked through them directly back in September 2021 contract runs until mid July 2022, was mislead information verbally that there would be 2/3rd years in my block & flat, I’m not in a suitable flat as for reasons such as the social aspect & not being 2/3rd years, moving to another flat is the same principle as it’s all 1st year students & to other accomodation owned by Unite students also the same principle, have had longer term anxiety, worrying etc, have online counselling sessions & went to Unite before the turn of the year to try and exit contract they said no have to leave the uni & have GP note to say leaving, was left for a month or so, situation and mental health deteriorating, went back to online counsellor for sessions & she wrote me a 2nd supporting letter, also went to the registered Uni GP who wrote me a supporting note, supporting that the situation in halls is a financial strain adding to my anxiety and stress on top of studying, whilst being unemployed as a student, the loud first years and moving into a shared house with a friend who knows and can support myself, went back to unite students who again have declined.

I’m trying to move into a shared house to avoid having to leave education and not gaining a degree, with a GP note I thought this would be enough, on health conditions I’m failing to understand why they’re declining, first time round with just the counsellor note maybe, but with the GP note as well it bewilders me, 

Can anyone help?
Read the T&C’s of my contract as well as the cancellation policy on their website, says no where about a break clause or anything, does mention leaving the contract early submit in writing but says subject to clauses but doesn’t state these anywhere

https://www.unitestudents.com/terms/cancellation-policy

Flight3287462

Did you not have a problem last year?

sebslee123

So I transferred universities so this is my first year in the city & in the accommodation 

y3sitsm3

sebslee123 said:

So I transferred universities so this is my first year in the city & in the accommodation 

You have a note from a GP stating that you being in the halls is a financial strain?

No spit?

What does your GP note actually say?

Voyager2002

The reasons you have given sound insubstantial. Reading between the lines, however, you seem to say that the first years are unacceptably noisy. If the management are failing to maintain reasonable standards of quietness, meaning that you are unable to sleep or study, then you might have a case.

y3sitsm3

Voyager2002 said:

The reasons you have given sound insubstantial. Reading between the lines, however, you seem to say that the first years are unacceptably noisy. If the management are failing to maintain reasonable standards of quietness, meaning that you are unable to sleep or study, then you might have a case.

I don't really understand the issue here. The OP wants to move from halls (I'm assuming here) to shared accommodation because they want it to be quieter?

I mean, I suppose you can try to impose terms on your housemates but I doubt they'll comply.

I don't think you have a realistic option other than bowing out of HE/FE in this institution and perhaps moving back home and doing your course there?

sebslee123

y3sitsm3 said:

sebslee123 said:

So I transferred universities so this is my first year in the city & in the accommodation 

You have a note from a GP stating that you being in the halls is a financial strain?

No spit?

What does your GP note actually say?

So my note says about the loneliness of the flat and the type of accommodation it being keeps being exacerbated and adding to my long term anxiety, the financial strain also adds to my stress and anxiety levels & that living in the accomodation is noisy in the rest of the buildings & very expensive 

sebslee123

Voyager2002 said:

The reasons you have given sound insubstantial. Reading between the lines, however, you seem to say that the first years are unacceptably noisy. If the management are failing to maintain reasonable standards of quietness, meaning that you are unable to sleep or study, then you might have a case.

The reasons are mixed due to the accomodation being noisy, expensive & also the loneliness of the flat, all adds to my stress and long term anxiety which I’ve been to GP’s before, the note shows that I’ve gone to a GP about the issue & have counselling, these are the reasons, from 2 Healthcare professionals showing that the living accomodation along with other reasons as to why another type of accomodation such as a shared house are better suited and will help control anxiety & the fact I was told information verbally admittedly that there was to be 2/3rd Years in my block at least 

Aylesbury_Duck

Have you spoken to your university's student support service?  

The medical matters are pertinent, but I can't see how the expense comes into it.  Presumably you knew of the pricing when you signed the contract, and agreed to it, so I can't see that you can use that as a reason.  The university may offer financial support if you can provide evidence of financial hardship.

I'd focus on the medical matters and leave the rest.  You can't be sure that second and third years would lead different lifestyles to first years, so there's no guarantee that things would be quieter.  In my experience, it's halls accommodation lifestyles in general that create behaviours, not the age/year group of the students - unless you're in a flat of mature postgrads, which are normally a different breed!

NBLondon

I appreciate that your anxiety/mental health situation is such that you are struggling with shared accommodation with relative strangers.  (I found it hard at times when I was at uni in the 80s)   But sadly, I don't think Unite as an accommodation provider is under any obligation to arrange/guarantee suitable housemates or allow you to back out of a contract without penalty/ waive their existing policy.

I'm not following the bit about it being expensive and this adding to your stress.  Have Unite increased the price?  Or is it just that you are spending more than you thought you would overall?  The latter isn't Unite's issue.

As this seems to be your second attempt - then maybe you just aren't in the right place for this yet.  Can you secure credits for what you have achieved so far and come back to HE when your health is up to it.  Or take those credits to the Open University and study from home?

sebslee123

Aylesbury_Duck said:

Have you spoken to your university's student support service?  

The medical matters are pertinent, but I can't see how the expense comes into it.  Presumably you knew of the pricing when you signed the contract, and agreed to it, so I can't see that you can use that as a reason.  The university may offer financial support if you can provide evidence of financial hardship.

I'd focus on the medical matters and leave the rest.  You can't be sure that second and third years would lead different lifestyles to first years, so there's no guarantee that things would be quieter.  In my experience, it's halls accommodation lifestyles in general that create behaviours, not the age/year group of the students - unless you're in a flat of mature postgrads, which are normally a different breed!

Yes, so I went to all of the student support services, they directed me to counsellors within the university and that was as much as they could offer, these were free but that was all they offered, I’ve spoke to the student union & well-being officers, & accomodation person within the uni & they’ve said that I need to speak to the accomodation themselves (Unite Student) 

so I’ve spoken to the specific building manager who on both occasions took it to the area manager the first occasion end of last year said she declined it  & just got back to me today saying it’s been declined again & having a conversation with the building manager today, I’m confused as to why the GP notes & 2 counsellor letters for medical reasons, (mental health, being so widely recognised as big matter in todays world) why they are declining this im thinking to what extent do I have to do things to say it’s affecting me medically, mentally, affecting my studies, my life,