Paid off IVA early

Jools0506

hi all, going back several years I got into some financial trouble and entered into a IVA, I was paying the monthly charge every month with no payments missed, I then had some inheritance from my late mother and paid off the IVA early, I was told that I would receive a certificate of completion, this was last April and I still haven't heard anything from them, I did send them a email going back last year but just had a email back saying it takes time to sort out, should I have received this by now and is there anything I can do.
TIA

sammyjammy

have you checked the insolvency register?

MrFrugalFever

It should take no longer than 6 months, as it has been longer than that you have grounds to log a formal complaint to the Insolvency Practitioner. 
As above, do check the insolvency register and all of your Credit Reports (Transunion / Equifax / Experian) for 'Discharged / Settled / Closed' etc on the public record section.

Jools0506

sammyjammy said:

have you checked the insolvency register?

Hi, yes I have just checked that and it still shows as cuurrent

Jools0506

MrFrugalFever said:

It should take no longer than 6 months, as it has been longer than that you have grounds to log a formal complaint to the Insolvency Practitioner. 
As above, do check the insolvency register and all of your Credit Reports (Transunion / Equifax / Experian) for 'Discharged / Settled / Closed' etc on the public record section.

Thank you for your help, I have just checked the insolvency register and and the credit reports and they all say its still current, so I have sent a formal complaint to Creditfix, lets see what happens 

MrFrugalFever

Jools0506 said:

MrFrugalFever said:

It should take no longer than 6 months, as it has been longer than that you have grounds to log a formal complaint to the Insolvency Practitioner. 
As above, do check the insolvency register and all of your Credit Reports (Transunion / Equifax / Experian) for 'Discharged / Settled / Closed' etc on the public record section.

Thank you for your help, I have just checked the insolvency register and and the credit reports and they all say its still current, so I have sent a formal complaint to Creditfix, lets see what happens 

Make sure you have all relevant evidence (emails / bank transaction of paying f&f settlement) documents etc. Good luck, you are doing the right thing it shouldn't take any longer than 6 months.