How to keep 30 year old landline with BT

adeo

my current BT contract ends on 14th January 2022 account is in my name but my mum wants to open new BT account/contract in her name as she receives pension credit and can get a cheaper price and better bundle with BT. BT have told us that we could potentially or will lose are 30 year old landline number! But last few days different calls with different BT agent's have varying thoughts as to either we will definitely lose landline or that it can potentially be requested back via openreach but it's not guaranteed!

only way I can think of keeping landline number is to get mum to open account with another ISP eg sky, vodafone, plus net etc, to transfer landline to one of those and then cancel within cooling off period then go back to BT but in mum's name, hopefully this works (confused) 

please anyone have similar or same predicament that can advise best options for keeping landline number with least hassle (confused) 

tacpot12

If you are desperate to keek the same lineline number, I don't think there is any way to guarantee this other than by keeping your current contract going. I don't think transfering to another provider and then switching back (before or after the cooling off period) will guarantee it.

What might work would be to keep your contract going, add your Mum's name to the contract (if this is possible), then take your name off it, then your Mum can ask the deal she wants. I've no expereince with this, so I would see if anyone else has any other ideas.

Are you aware that landlines are going digital in 2025? This might give you more options to keep your number, or might mean that even if you stay with BT, you number will change anyway!

littleboo

Assuming you have broadband, you could port the number to a SIP provider. As mentioned above, all phone services will soon be VOIP anyway, it just means you have to do more of the leg work yourself if you DIY it.