Exasperated FTB - Any Advice?

seven-day-weekend

Sorry, I meant get their house sold and then offer.

Noneforit999

HunchBunch said:

Thanks again for all the replies - just stopping by to give a final update.

We finally heard from the vendor who has told us that, why they're still looking to sell (and are still happy to sell to us), they're going to be taking their time over deciding on their onward move and they're not currently viewing any properties.

We feel utterly strung-along.  We've been told for months that the vendor was looking to break chain if they didn't find anything to buy, and now we've been told that this has never been the case.  To add more annoying icing to the cake the vendor is also not going to pull out, meaning we can't claim on our buyer's protection insurance. So that's our solicitor, survey and mortgage broker fees down the drain.

We've had an offer accepted elsewhere and it seems like these people are really keen to move quickly, so hopefully this one works out and our first experience will be consigned to a distant, bad, memory.

I realise the reality of house buying means there could be delays if you are in a chain but it sounds like you have had some bad luck with the previous vendors.

Hopefully the new ones work out for you and you can get moving quickly.

Perhaps this is more commonplace at the moment considering how much demand is outstripping supply? Even if you find something you like, you could be bidding against several other buyers so either risk not getting it or over offering and being down valued later on as per the other thread. 

Mahsroh

HunchBunch said:

One of the pieces of advice we recieved from friends was to get the Estate Agent to really push the seller, and we've really tried to communicate that firstly we're really good buyers and the seller is going to miss out and secondly that we're serious about looking elsewhere and pulling out of this purchase.  Unfortunately it appears the "post sales" person dealing with our purchase is a bit, umm, rubbish (trying not to be too rude).  It takes two or three times for them to get the message we want passed on correct, for example. 

I realise this is an old statement in this thread and things have moved on, but just for future reference, I would cut out the "sales progressor" and go straight to the branch / sales team you dealt with. My experience with these people is exactly the same as yours. With our purchase i'd send the sales progressor e-mails and would get an e-mail from them a few days later asking the question i'd already answered. They generally weren't very proactive at actually progressing anything. 

Eventually I got fed up and rang the branch / sales manager and when he realised there was a risk it would fall through he was like a dog with a bone. He was in touch with both me and the vendors over a 3 or 4 week period right up until completion. I'm not actually convinced we'd have got it over the line at all if he hadn't been so proactive.