Strategy for dealing with Parking Charge Notification in a slightly unusual scenario

Coupon-mad

Depends if you were an authorised visitor of not?

TheEpon

The person in question was visiting someone who lives in one of the properties. Does that count?

TheEpon

Can anyone help? I'm a bit out of my depths here and have no idea wether I can complain or not.

Should I just pay the £155?

D_P_Dance

. But with residential parking what grounds do you have to complain? 

These

http://parking-prankster.blogspot.com/2016/11/residential-parking.html

https://forums.landlordzone.co.uk/forum/residential-letting-questions/1053920-private-parking-companies

TheEpon

I did read those but it seemed like they were more for instances where residents themselves were being targeted with PCNs. This was a case of a visit to a resident in an emergency.

I don't have access to their lease agreement anymore since they have moved out. I could go an investigate the signage but it's been two years since the alleged incident.

The only sign I've seen outside the area is this one: !!!!!!.com/5x2u66n5

If I make a complaint to the landowner would I also still refer to "the keeper" and not the driver?

TheEpon

Tried to post a link to Google Maps but it failed so here is the sign:

TheEpon

Ok further update:

We now have the tenancy agreement from our friend which doesn't state anything about displaying a resident's permit.

However, we also now have a scanned copy of the resident's permit and the visitor permit sent by Horizon to the tenant - the latter of which would have been displayed in the car in question had this not been an emergency situation.

Is it now worth just contacting Horizon to appeal this (even though we're at the debt recovery) stage or is it too late? Doing this I presume would require careful wording?

Coupon-mad

If it was an emergency situation you could contact Horizon - yes it is worth a try - but don't expect much more than "you will have to deal with the debt recovery agent" (WHICH YOU DO NOT).

Nowhere on this forum do we tell anyone to pay the exaggerated debt collector sum over £100.  You will already know from the resources here, to ignore debt collectors, as this is basic stuff in the sticky thread.

I am not sure what else you need to know that the 4th post of the NEWBIES thread already covers about this tedious stage.  It's not urgent to respond and most people ignore this stage.

Contact Horizon due to the mitigation just to record the facts with them it if you've ignored before, but no phone calls and no paying.

If you were not the driver then say that as well.

And of course do the separate Data Rectification email to erase your old address.

TheEpon

Thanks coupon-mad.

So just to be clear, if I contact Horizon I need to state that I’m the driver now and not just the keeper?

Coupon-mad

No that's not what I said.