IGLOO move prior to collapse

Nick82g

I was in the middle of a move from Igloo to EDF when they collapse, I had a mail telling me the final bill and how much I was in credit (£277.47) not long after that I was told that my balance would be paid to me now showing £247 not sure how that had changed.
I was also told that my Igloo account had gone to Eon next, I have contacted Eon next a number of times and been told several different things as when and how my money would be returned. I also contacted EDF they say they have no credit made to them on my transfer. This process started 24-09-21, I have even tried to get hold of the administrators but not joy.
Please could I get some help.
Thanks Nick

QrizB

EDF won't be involved in your Igloo refund.

E.ON Next are responsible for your refund but can't pay you anything until Igloo's administrators tell them your closing balance. Igloo and E.On Next are likely to focus on active customers first, with former customer accounts like yours being lower priority.

According to https://www.eonnext.com/igloo-energy former customers are still "in progress".