Monese - fraudulent activity on my account and very little help from them so far

noh

Daliah said:

noh said:

No one claimed Monese is a bank.

As I said, incredibly, the Ombudsman refers to Monese as a bank

I was refering to the post by born_again.
I hadn't seen your post at that time perhaps I should have said no one but the Ombudsman refers to Monese as a bank!

born_again

Monese Ltd is a company registered in England and Wales with the registered company number 08720992 and its registered address at 1 King Street, London EC2V 8AU. For UK customers Monese Ltd is a registered agent of PrePay Technologies Limited which is an electronic money institution authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (with firm reference 900010) for the issuing of electronic money and payment instruments. For UK customers the Monese contactless debit card is issued by PrePay Technologies Limited pursuant to a licence by Mastercard International. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

For EEA customers Monese Ltd is a registered agent of PPS EU SA a company registered in Belgium with company number 0712.775.202 (RLE Brussels, French-language Division) and its head office at 1160 Brussels, Vorstlaan 165 bus 9 / boulevard du Souverain 165 boîte 9, Belgium which is an electronic money institution authorised by the National Bank of Belgium (with firm reference number 0712.775.202) for the issuing of electronic money and provision of payment services. For EEA customers the Monese contactless debit card is issued by PPS EU SA pursuant to a licence by Mastercard International. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Hey Ho.

Interesting how they do not say that?

Hope OP gets sorted.

Daliah

born_again said:

Monese Ltd is a company registered in England and Wales with the registered company number 08720992 and its registered address at 1 King Street, London EC2V 8AU. For UK customers Monese Ltd is a registered agent of PrePay Technologies Limited which is an electronic money institution authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (with firm reference 900010) for the issuing of electronic money and payment instruments. For UK customers the Monese contactless debit card is issued by PrePay Technologies Limited pursuant to a licence by Mastercard International. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

For EEA customers Monese Ltd is a registered agent of PPS EU SA a company registered in Belgium with company number 0712.775.202 (RLE Brussels, French-language Division) and its head office at 1160 Brussels, Vorstlaan 165 bus 9 / boulevard du Souverain 165 boîte 9, Belgium which is an electronic money institution authorised by the National Bank of Belgium (with firm reference number 0712.775.202) for the issuing of electronic money and provision of payment services. For EEA customers the Monese contactless debit card is issued by PPS EU SA pursuant to a licence by Mastercard International. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Hey Ho.

Interesting how they do not say that?

Hope OP gets sorted.

Did you copy that from their website?