Swagbucks 2022

rbb-jhb

John1963 said:

I raised a ticket and was awarded the 75SB for 3rd place as a courtesy; no explanation of what's happened. 

How did you raise a ticket? I can't find any way to do this if it's not related to an item in one's activity page. It says "Is an activity completely missing from this page? Click Here" but nothing happens when I click on that text.

MollyR

In the pop-up which appears when you click on "Click Here", select "Get Help";  then, from the drop-down list, select "Team Challenge".  Fill out the details, and preferably attach a screenshot showing your team and its total (at https://www.swagbucks.com/team-challenge?cid=488).  If you are not seeing the pop-up, check that you have not disabled them in your browser.

marmaladeatkins

Has anyone actually got their Team Challenge Swag-Up or have they just not been added for anyone at all yet?

rbb-jhb

MollyR said:

In the pop-up which appears when you click on "Click Here", select "Get Help";  then, from the drop-down list, select "Team Challenge".  Fill out the details, and preferably attach a screenshot showing your team and its total (at https://www.swagbucks.com/team-challenge?cid=488).  If you are not seeing the pop-up, check that you have not disabled them in your browser.

Ah - I don't get a pop-up. Nothing happens when I click on "Click Here".

Lost2

I used this link 
https://help.swagbucks.com/hc/en-us

John1963

rbb-jhb said:

John1963 said:

My Replies

I raised a ticket and was awarded the 75SB for 3rd place as a courtesy; no explanation of what's happened. 

How did you raise a ticket? I can't find any way to do this if it's not related to an item in one's activity page. It says "Is an activity completely missing from this page? Click Here" but nothing happens when I click on that text.

I used:

                https://help.swagbucks.com/hc/en-us/requests/new

I accessed from the page below (the link is at the bottom).

                 https://help.swagbucks.com/hc/en-us/articles/115001971266-What-is-a-SwagUp-

John1963

The response I received is copied below:

Hello John,

Thank you for engaging and sharing your feedback. We apologize for any inconvenience caused and want you to know that your satisfaction is important to us here at Swagbucks.

To make up for your negative experience, we would like to offer you a courtesy credit that will be added to your Swagbucks account. Please note that the credit amount will be based on the amount entered on the original ticket.

If you have any further concerns or questions, please don't hesitate to contact us. Our Customer Care Team is always available to assist you.

Thank you once again for sharing your thoughts with us. We hope this credit will help to resolve the issue to your satisfaction.

Swagbucks Customer Care Team

missymouse

Don’t understand why they can’t issue the Swag up without us all having to raise tickets. Less work for them

pebblebeach8

I put a ticket in at 5.30pm and then got an email around 9pm asking for feedback.  I checked my account and 75sb had been added to my account, so worth the hassle of putting a ticket in.

MollyR

And I was credited with 300SB, which was very welcome as I had only managed 29SB today!!